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Honor Student
Posts: 2
Member Since: ‎04-17-2011
Message 1 of 11 (58,272 Views)

display driver 4 HD 6470 M

[ Edited ]

 

I have a problem installing display driver for ati radeon mobility card HD 6470 M on my HP Pavilion g7-1000sm laptop. I downloaded drivers from hp official site (can't find my version 1000sm), and also from ati. 

 

When i use driver from hp site i only get installed ati install manager, no CCC or display driver

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5079...

 

when i use driver from ati (http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx), i get this message: ati error.jpg

when i go to device manager i get 

this: device manager.jpg

my operating sistem is windows 7 ultimate

Provost
Posts: 34,499
Member Since: ‎01-07-2009
Message 2 of 11 (58,267 Views)

Re: display driver 4 HD 6470 M

 


K3ROS wrote:

 

I have a problem installing display driver for ati radeon mobility card HD 6470 M on my HP Pavilion g7-1000sm laptop. I downloaded drivers from hp official site (can't find my version 1000sm), and also from ati. 

 

When i use driver from hp site i only get installed ati install manager, no CCC or display driver

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5079...

 

when i use driver from ati (http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx), i get this message: ati error.jpg

when i go to device manager i get 

this: device manager.jpg

my operating sistem is windows 7 ultimate


 

If you start your notebook and press F11 you can install the original driver from the Recovery Manager.  You can also find the driver on the second disc of your HP Recovery disc set.

 

Best regards,

erico

****Please click on Accept As Solution if a suggestion solves your problem or answers your question. Doing that will help others facing the same problem to find a solution easily, just because you shared it. ****

2015 Microsoft MVP - Windows Experience

Honor Student
Posts: 2
Member Since: ‎04-17-2011
Message 3 of 11 (58,259 Views)

Re: display driver 4 HD 6470 M

hm i pressed f11 but it said only system recovery  and started booting my sistem. Maybe its because i formated hard when i was installing win7? I wanted to have only win, and i deleted DOS ( i think recovery was also with it?), and i got only one cd (hp user's guide), no cd with drivers or any recovery disk.

 

i updated my copy of win 7 and now i have this in device manager

 

device manager 2.jpg

Provost
Posts: 34,499
Member Since: ‎01-07-2009
Message 4 of 11 (58,233 Views)

Re: display driver 4 HD 6470 M

[ Edited ]

 


erico wrote:

 


K3ROS wrote:

 

I have a problem installing display driver for ati radeon mobility card HD 6470 M on my HP Pavilion g7-1000sm laptop. I downloaded drivers from hp official site (can't find my version 1000sm), and also from ati. 

 

When i use driver from hp site i only get installed ati install manager, no CCC or display driver

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5079...

 

when i use driver from ati (http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx), i get this message: 

when i go to device manager i get 

this: device manager.jpg

my operating sistem is windows 7 ultimate


 

If you start your notebook and press F11 you can install the original driver from the Recovery Manager.  You can also find the driver on the second disc of your HP Recovery disc set.

 

Best regards,

erico


 

Which version of Windows 7?

Is it 32-bit or 64-bit?

 

It would probably be a great idea to order an HP Recovery disc set. They are not expensive. 

 

Please identify your notebook/pc with more than the series number. Look at the base/rear/side of the notebook/pc at the barcoded sticker. Post items numbered 1 and 2 on the following image.
c01931836.gif

I am having a difficult time researching your notebook with the information you supplied. Which country are you located in?  

 

Best regards,
erico

 

****Please click on Accept As Solution if a suggestion solves your problem or answers your question. Doing that will help others facing the same problem to find a solution easily, just because you shared it. ****

2015 Microsoft MVP - Windows Experience

Provost
Posts: 34,499
Member Since: ‎01-07-2009
Message 5 of 11 (58,207 Views)

Re: display driver 4 HD 6470 M

Hi, 

Try the drivers from this HP URL.

 

Best regards,
erico

****Please click on Accept As Solution if a suggestion solves your problem or answers your question. Doing that will help others facing the same problem to find a solution easily, just because you shared it. ****

2015 Microsoft MVP - Windows Experience

Tutor
Posts: 11
Member Since: ‎01-14-2012
Message 6 of 11 (38,532 Views)

Re: display driver 4 HD 6470 M

I also have that same problem I updated to the latest drivers of this video card and when I try to install the same thing it still shows that I need to have a graphics driver update. By the way what is the main cause why my games stutter??

Student
Posts: 1
Member Since: ‎08-11-2012
Message 7 of 11 (19,080 Views)

Re: display driver 4 HD 6470 M

I also have the exact same problem

Top Student
Posts: 8
Member Since: ‎08-08-2012
Message 8 of 11 (19,065 Views)

Re: display driver 4 HD 6470 M

I have the problem ,too.Smiley Sad

Top Student
Posts: 8
Member Since: ‎08-08-2012
Message 9 of 11 (19,063 Views)

Re: display driver 4 HD 6470 M

HP we need an graphic driver Update ,plsSmiley Wink.

Honor Student
Posts: 2
Member Since: ‎01-11-2013
Message 10 of 11 (11,617 Views)

Re: display driver 4 HD 6470 M

Yes we need your support !!!
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