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Student
sbornes
Posts: 1
Member Since: ‎11-28-2011
Message 1 of 6 (20,198 Views)

have a hdmi cable connected to laptop and to tv but no picture

HP G62, windows 7, have a HDMI cable conected from laptop to tv and no picture

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banhien
Posts: 36,488
Member Since: ‎01-29-2009
Message 2 of 6 (20,197 Views)

Re: have a hdmi cable connected to laptop and to tv but no picture

    Hi,

1. First thing I would check: the cable itself, what is its HDMI version, you may need 1.3 or above ? What is your TV (brand, model) ?

2. With the right cable, please try these steps

   (a) Turn OFF both TV and laptop
   (b) Connect cable both ends
   (c) Turn ON the TV, use TV menu to accept signals from PC (laptop)
   (d) Turn ON the laptop, go to Display you should see TWO screens (1 and 2), select the TV

Regards,

BH
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Honor Student
jhschonewille
Posts: 3
Member Since: ‎06-02-2010
Message 3 of 6 (16,933 Views)

Re: have a hdmi cable connected to laptop and to tv but no picture

Hi,

I have an HP G60 and an ACER 32" TV, HDMI used to work effortlessly, at some point not sure how or why it stopped working. Same TV, laptop and HDMI cable, all I can think of is maybe a driver update from either windows or nvidia.

At this point the laptop says it is connected (even displays the make/model #) of the TV but no display, I have tried all settings eg. display 1, display 2, extended, clone etc but nothing works.

Any ideas that could solve this?

Thanks

Regents Professor
UniProg
Posts: 4,677
Member Since: ‎12-15-2011
Message 4 of 6 (16,914 Views)

Re: have a hdmi cable connected to laptop and to tv but no picture

Hello jhschonewille,

 

What is your product number and operating system?

 

Thanks!

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Honor Student
jhschonewille
Posts: 3
Member Since: ‎06-02-2010
Message 5 of 6 (16,909 Views)

Re: have a hdmi cable connected to laptop and to tv but no picture

Hi

My laptop is an HP G60 348ca

It is currently running win7, same configuration as when HDMI worked on my 32" acer at3220a

 

Thanks

John

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UniProg
Posts: 4,677
Member Since: ‎12-15-2011
Message 6 of 6 (16,905 Views)

Re: have a hdmi cable connected to laptop and to tv but no picture

Hi John,


Thanks for the fast reply.  Take a look at this document and let me know if the troubleshooting steps help resolve your issue.

 

Good luck!

 

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