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10-07-2011 08:36 AM
I have a pavillion d4- 1120us and it won't play videos off u tube or other sites. I freezes up and I have to shut down to get out of it.
Can anyone help?
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10-07-2011 08:37 AM
Try the following.
First, download the Flash uninstall utility on the link below and save it to your Desktop.
When the download has completed, close all browser windows and run the uninstaller. After this has completed, restart the notebook.
Close all browser windows before running the Flash installer.
Launch Firefox and see if the videos play Ok - if they do, close Firefox, open IE and click on the same Adobe Flash link above to get a prompt to install the ActiveX component. When done, restart IE.
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