03-13-2013 01:44 AM
HP Pavilion dv6-7172er
Camera is not working = (
2 days nazat camera stopped working .. A lot of talking on Skype ... is very much needed!
YouCam - stood by the program. I deleted it now!
tell me what to do to set it?!
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03-13-2013 02:17 AM - edited 03-13-2013 02:20 AM
Download and install the latest version of the HD webcam's Cyberlink YouCam driver software that is available on the web support portal for your notebook. You can also install it from within Windows with the Recovery Manager by clicking on the Reinstall Drivers and Applications option and choosing the CyberLink YouCam application and then the install button.
You can test your webcam by using the search files and folders box. Type in "cam" and an icon called "Web Camera Application" or "CyberLink YouCam" (if installed)will appear. Click the appropriate icon and then you will be able to either take a photo or record a video.
2014 Microsoft MVP - Microsoft Windows Expert - Consumer
06-09-2013 05:37 PM
My Cyberlink You Cam is not working. I tried to update the driver, restart the laptop and also re installed the software. But still its not working. Please let me know what can be done.
06-11-2013 01:24 PM
I see that you are problems with the webcam on your computer? I would like to help with this issue but I need some information.
Can you provide the model and product number of the computer? Here is a link that shows how to find that information.
06-11-2013 02:52 PM
HP Pavilion dv6t-7000 CTO Entertainment Notebook PC is my laptop make and model. It some times does recognise the camera while sometimes it doesnt recognise the camera. I use Cyberlink YouCam.
06-11-2013 02:56 PM
Thanks for the information,
Here is a link to some troubleshooting steps that may help with the webcam issue. Follow the steps in the link and let me know what happens.
If the steps don't resolve your issue I would suggest looking in the device manager and searching for the webcam under imaging devices. Let me know if the webcam is listed in the device manager.
06-11-2013 05:52 PM
I have already tried these links , nothing works. I realise that there is always a message saying USB not recognised and then I check the webcam , it doesnt work. Whenever this message shows up , webcam stops working. Do you know why this happens ?
06-12-2013 09:05 AM