12-08-2011 08:48 PM
my laptop screen goes black when opened more than 50 degree angle.
i have an hp pavilion dv4-2145dx, windows xp. no changes have been made recently.
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12-08-2011 09:36 PM
I got the computer new in spring 2010.
os: microsoft windows 7 home premium v 6.1.7600 build 7600
It's bios: insyde f.17 12/10/2009
Installed mem is 4.0gb
Tot Phy 3.75
tot virtual 7.49
avail virtual 5.54
page file space 3.75
is that what is meant by 'memory test' or is there something I should run?
12-08-2011 09:40 PM
yea usually there is a memory test if you boot into BIOS, under tests or diagnostic or something like that, and you run it and if it turns up any errors than you know its a bad stick of ram.
It could be the lcd though, try connecting to another external monitor or tv with vga cable and see if you get a picture.
12-08-2011 09:45 PM
Right now, I can open the screen normal with no problems, but if I push it all the way open, it goes black until I push it a little more forward. So, i know hooking up to another monitor would show a good picture.
is there somewhere on the hp website that will step me through the bios test?
Or, does it sound like it is an lcd issue?
12-09-2011 08:02 PM
I don't know but I think the screen goes black when there is no power so faulty ram or a loose cable are my main sucpisions.
Usually, to run the bios test, as the computer is booting up press F2 or Esc and it should be an option.
01-03-2012 08:34 PM - last edited on 01-07-2012 03:09 PM by MrMatthew
having the same problem with my DV5. HP customer service was absolutely useless since it is out of warranty. Waiting for a callback from a supervisor in the United States who may "actually" speak English and be able to understand the problem. Did you ever get a solution? [legal discussion removed]
01-03-2012 09:33 PM
Too late, they have already been sued for selling laptops with faulty displays several years ago. See Hewlett-Packard Company v. The Superior Court of Santa Clara County.