HP Support Forums
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03-29-2012 09:24 AM
i have amd 6470m graphic card and driver available on hp site is outdated........when will we get new upto date driver......if you can't provide update for essentials driver like graphic driver, audio driver,etc......then stop providing update to your crap software like hp simple pass, hp power management, hp quick lunch,etc. etc etc
your customer who bought your laptop
03-29-2012 12:32 PM
I bought my awesome DV7Tqe laptop at just over fourteen months ago at just under 3g's with just under 500$ off with coupons and my last update from HP for my graphic cards is just over 1 year--Yes, 1 year old! My extended Inhome sameday warranty is good until 2015. . . . OH, well! I could have bought your laptop with that spent money! And I haven't had my cards updated for just over 1 year! Yes! Yes, 1 year! Oh, yeah, and my-my wimax, bluetooth and wifi are also awaiting long-over-due updates! I've tried to get the updates from Intel, but halfway through the process, the download stops, reverses and tells me that I need to get the updates through my vendor HP! Who isn't paying attention nor responding!
My point being is that they have your money, as they have wads and wads of mine, and griping is good. . . but the only way to get these crucial updates from HP Support that our computers factually need is to come together as a focused force of many--Creating 1 single thread of Update Gripes on this HP Support Forum would be a good start! The gripes are spread all over the support pages like m e l t e d b u t t e r w i t h o u t f o c u s. . . . And I'm way too busy. . . .