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Student
grabla
Posts: 1
Member Since: ‎10-01-2012
Message 1 of 14 (3,256 Views)

no dlls were found in the waterfall procedure

Hi

 

My Pavilion DV6 laptop (Windows 7 64bit) will no longer run the bundled Cyberlink Youcam software.

It displays a message "Error at loading of ippSP library", "No DLLs were found in the Waterfall procedure"

 

Can someone tell me what software I need to reinstall to fix this? I've reinstalled the Cyberlink software from the C:\SWSetup folder but its no different in the error message thats displayed.

 

There's lots of other HP software in the SWSetup folder, could it be one of those I need to run?

 

Top Student
seanr4569
Posts: 7
Member Since: ‎09-30-2013
Message 2 of 14 (2,755 Views)

Re: no dlls were found in the waterfall procedure

I am also having this issue, was working now it does not and I get the error "No DLLs were found in the Waterfall procedure". Who know how to fix this isssue. I have tred to reinstall drivers and fix the issue using the Recover software, nothing seems to work.

HP Support Agent
Rainbow7000
Posts: 7,922
Member Since: ‎09-02-2013
Message 3 of 14 (2,751 Views)

Re: no dlls were found in the waterfall procedure

Hello seanr, I seen your post on the error message you are receiving saying "No DLLs were found in the Waterfall procedure".

 

I would like to help, however I need some more information from you please, could you respond with:

 

Which Operating System you are running

 

and

 

Your model/product number

 

Thank you seanr, hope to hear from you soon.

 

Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

R a i n b o w 7000
I work on behalf of HP

Top Student
seanr4569
Posts: 7
Member Since: ‎09-30-2013
Message 4 of 14 (2,747 Views)

Re: no dlls were found in the waterfall procedure

»HP Pavilion dv7-7030us Entertainment Notebook PC
Serial Number:   2CE2171DPT
Product Number:   B4T68UA

Top Student
seanr4569
Posts: 7
Member Since: ‎09-30-2013
Message 5 of 14 (2,746 Views)

Re: no dlls were found in the waterfall procedure

Windows 7 64bit

HP Support Agent
Rainbow7000
Posts: 7,922
Member Since: ‎09-02-2013
Message 6 of 14 (2,734 Views)

Re: no dlls were found in the waterfall procedure

Thank you for the info seanr. I am researching this issue for you at the moment.

 

When exactly are you getting this error message saying "No DLLs were found in the Waterfall procedure"? Like the post before yours, are you running Cyberlink Youcam software?

 

 

Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

R a i n b o w 7000
I work on behalf of HP

Top Student
seanr4569
Posts: 7
Member Since: ‎09-30-2013
Message 7 of 14 (2,733 Views)

Re: no dlls were found in the waterfall procedure

It is the original software that came with the laptop, it was working fine bfore. Then oneday I clicked on the icon YouCam and it started but stopped and showed the error message. I reinstalled the drivers and software but got the same error message. I have looked under system and it does not show the hp webcam, not sure what else to do.

HP Support Agent
Rainbow7000
Posts: 7,922
Member Since: ‎09-02-2013
Message 8 of 14 (2,719 Views)

Re: no dlls were found in the waterfall procedure

You have looked under the system and it does not show you the HP Webcam if I understand you correctly.

I would like for you to try this troubleshooting document and let me know if this helped you, thanks.

 

 

Webcam Troubleshooting (Windows 7)   (Choose were it says "Webcam is not listed in Device Manager")

 

 

Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

R a i n b o w 7000
I work on behalf of HP

Top Student
seanr4569
Posts: 7
Member Since: ‎09-30-2013
Message 9 of 14 (2,714 Views)

Re: no dlls were found in the waterfall procedure

Did not work

HP Support Agent
Rainbow7000
Posts: 7,922
Member Since: ‎09-02-2013
Message 10 of 14 (2,709 Views)

Re: no dlls were found in the waterfall procedure

Alright, sorry to hear that. I am going to recommend this one more fix.

 

If this does not help resolve the issue seanr, I am going to recommend calling HP Customer Care at that point, the number is 1-800-474-6836.

 

Click the link below, click Run now and follow the on-screen instructions - hope this helps!

Hardware devices are not working or are not detected in Windows

 

 

Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.

R a i n b o w 7000
I work on behalf of HP

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