screen turns pink (203 Views)
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Student
jpassanisi
Posts: 1
Member Since: ‎04-29-2011
Message 1 of 2 (203 Views)

screen turns pink

[ Edited ]

My laptop  is one year old.

 

Serial # [Personal Information Removed]

Product # WQ131UA#ABA

 

About a week ago my screen turns pink ea day.  I have tried to restart to see if this help.   The screen turns pink for a few hours and then turns white.  It goes back and force.

 

Can you help me?

 

Thanks,

Julie 

Regents Professor
HaggisCat
Posts: 4,419
Member Since: ‎12-28-2009
Message 2 of 2 (190 Views)

Re: screen turns pink

Connect an external monitor and see if it occurs simultaneously with both. At this point it may be a frayed and shorting display cable or the display itself is gone.

 Did you happen to notice any updates that came that coincided with the problem, this is probably not the cause, but it's best to rule out anything before assuming it's a hardware problem.

 

 Also, is the laptop getting hot when this happens ? Have the air vents been blocked off through out it's life and/or used in a dusty environment ?

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