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Honor Student
helpless4
Posts: 4
Member Since: ‎08-16-2014
Message 1 of 5 (132 Views)
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the screen size changed on my desktop only on my envy touchscreen.

I have a new hp envy touchscreen laptop.  On the desktop on windows 8 the size of text and picture has changed.  Only on this portion.  How do I get it to change back?

HP Support Agent
Futoji
Posts: 3,791
Member Since: ‎03-11-2014
Message 2 of 5 (75 Views)

Re: the screen size changed on my desktop only on my envy touchscreen.

Hello helpless4, welcome to the HP Forums.

It appears that the size of text and picture have changed on your desktop. I will try to help you with this.

What's the model and product numbers for your notebook?
What exactly do you mean, could you provide screenshots?
Is this just the desktop or other applications etc?

Do you remember changing any settings? Did it change after doing an update of something?

It could be possible that the resolution has increased or decreased making everything larger or smaller depending on what the previous settings were.

I look forward to your reply.
Thank you for posting on the HP Forums.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom to say “Thanks” for helping!

Futoji
I work on behalf of HP
Honor Student
helpless4
Posts: 4
Member Since: ‎08-16-2014
Message 3 of 5 (71 Views)

Re: the screen size changed on my desktop only on my envy touchscreen.

I have a Envy Touchsmart M6 K025dx  sleelbook.  On the start screen there is a window that says desktop.  Only in this screen do I have this problem.  I think I did it myself somehow but don't know how.   Therefore, I don't know how to fix it.  I have made the resolutions higher so don't think that is it.  Thanks for your help.

HP Support Agent
Futoji
Posts: 3,791
Member Since: ‎03-11-2014
Message 4 of 5 (43 Views)

Re: the screen size changed on my desktop only on my envy touchscreen.

Hi,

 

It could be somthing simple like zooming, this can be done accidently an easily.

 

If you hold ctrl and scroll with you mouse, it will zoom in on the screen/application you're using and it sounds like you're looking at the start screen in Windows 8. Which you can zoom in on. Check this next.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom to say “Thanks” for helping!

Futoji
I work on behalf of HP
Honor Student
helpless4
Posts: 4
Member Since: ‎08-16-2014
Message 5 of 5 (39 Views)

Re: the screen size changed on my desktop only on my envy touchscreen.

Thank you.  That worked.  I appreciate you help.

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