videos start and stop every few seconds (817 Views)
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Honor Student
rozemh
Posts: 3
Member Since: ‎10-14-2011
Message 1 of 8 (817 Views)
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videos start and stop every few seconds

Why do videos load every few seconds??  I can't view an entire video without 4 or 5 second pauses every 4 or 5 seconds.

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DavidPK
Posts: 30,522
Member Since: ‎09-24-2010
Message 2 of 8 (814 Views)

Re: videos start and stop every few seconds

Hi,

 

If you're referring to online video, test the speed of your internet connection using the link below and post back the results.

 

http://speedtest.net/

 

Regards,

 

DP-K

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Honor Student
rozemh
Posts: 3
Member Since: ‎10-14-2011
Message 3 of 8 (808 Views)

Re: videos start and stop every few seconds

Share Image

 

My results:  grade D...!

 

Thanks,

 

R

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DavidPK
Posts: 30,522
Member Since: ‎09-24-2010
Message 4 of 8 (806 Views)

Re: videos start and stop every few seconds

Hi,

 

Try the following.

 

First, download the Flash uninstall utility on the link below and save it to your Desktop.

 

http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe

 

When the download has completed, close all browser windows and run the uninstaller.  After this has completed, restart the notebook.

 

Next, download and install Firefox and then using Firefox, download and install the latest version of Adobe Flash.

 

Close all browser windows before running the Flash installer.

 

Launch Firefox and see if the videos play Ok - if they do, close Firefox, open IE and click on the same Adobe Flash link above to get a prompt to install the ActiveX component.  When done, restart IE.

 

Regards,

 

DP-K



---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


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Honor Student
rozemh
Posts: 3
Member Since: ‎10-14-2011
Message 5 of 8 (799 Views)

Re: videos start and stop every few seconds

The videos will play on Firefox but not IE....not even a picture, just a tiny icon in the upper left hand corner.  What happened?

 

R

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DavidPK
Posts: 30,522
Member Since: ‎09-24-2010
Message 6 of 8 (797 Views)

Re: videos start and stop every few seconds

Hi,

 

You could try resetting Internet Explorer as follows - be aware that this will remove Bookmarks and Saved Passwords etc.

 

Open windows Control Panel, open Internet Options, click the Advanced tab and then click the Reset button.  Click 'Yes' or 'Ok' to any further prompts required to complete the process.

 

When done, open IE and click on the Adobe link again to prompt the reinstalation of the ActiveX component - after this has completed, restart the notebook.

 

Regards,

 

DP-K



---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Student
juneup05
Posts: 1
Member Since: ‎10-15-2011
Message 7 of 8 (763 Views)

Re: videos start and stop every few seconds

What is IE and how can I find it to solve the video problem?

 

Thanks

Top Student
BruceKAY
Posts: 7
Member Since: ‎05-29-2010
Message 8 of 8 (713 Views)

Re: videos start and stop every few seconds

IE is short for Internet Explorer. It's Microsoft's web browser.

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