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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-30-2011 11:58 AM

HP Recommended

I have a HP Pavilion dv6-6126nr with Windows 7 64-bit. Each time I try playing videos, it pauses and stops-and-stops while trying to play them. What do I need to download to correct this?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-31-2011 01:49 PM

HP Recommended

Hi,

 

Yes, that are videos online. You can check your internet connection speed using this:

 

  http://www.speedtest.net/

 

Not 100% right but it gives you roughtly how fast is your connection. Low speed means the videos take longer to get down to your machine.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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3 REPLIES 3

‎12-30-2011 01:12 PM

HP Recommended

Hi,

 

Do you play videos ONLINE or OFFLINE ? What is the format of the videos ?What is the softare player are you playing ?

 

  • If ONLINE, please check your internat connection speed,
  • If OFFLINE, please try this player called VLC, you can download it from here and install it on your machine.

Update graphics driver may also help. Here is the place for drivers:

 

   http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5128...

 

Good luck.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎12-30-2011 03:21 PM

HP Recommended

I don't play videos online. If I click on a video to watch ex. Youtube or one someone has posted on my FB page

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‎12-31-2011 01:49 PM

HP Recommended

Hi,

 

Yes, that are videos online. You can check your internet connection speed using this:

 

  http://www.speedtest.net/

 

Not 100% right but it gives you roughtly how fast is your connection. Low speed means the videos take longer to get down to your machine.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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