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nsandyarce29
Posts: 1
Member Since: ‎11-16-2012
Message 1 of 2 (139 Views)

why is my webcam is not working? it says its not connected.

my webcam is not working, it says its not connected. when i opened cyberlink, its says the same, HP truevision HD cannot be found. when i opened my yahoo messenger and tried to videocall, images wont come out either. 

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erico
Posts: 26,857
Member Since: ‎01-07-2009
Message 2 of 2 (136 Views)

Re: why is my webcam is not working? it says its not connected.

Hi,

 

If you go into the Device Manager is there an Imaging Devices section that has the  TrueVision HD device?

 

Is your notebook still within its warranty period?  Check your HP product warranty status here.

****I am a volunteer, I don't work for Microsoft or HP****

2014 Microsoft MVP - Microsoft Windows Expert - Consumer

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