Question
Reply
 
Student
jr73basham
Posts: 1
Member Since: ‎09-30-2011
Message 1 of 3 (2,266 Views)

why won't adobe flash player install

My laptop won't install the current adobe flash player, why/

Provost
DavidPK
Posts: 32,013
Member Since: ‎09-24-2010
Message 2 of 3 (2,263 Views)

Re: why won't adobe flash player install

Hi,

 

Try the following.

 

First, download the Flash uninstall utility on the link below and save it to your Desktop.

 

http://download.macromedia.com/pub/flashplayer/current/uninstall_flash_player.exe

 

When the download has completed, close all browser windows and run the uninstaller.  After this has completed, restart the notebook.

 

Next, download and install Firefox and then using Firefox, download and install the latest version of Adobe Flash.

 

Close all browser windows before running the Flash installer.

 

Launch Firefox and see if the videos play Ok - if they do, close Firefox, open IE and click on the same Adobe Flash link above to get a prompt to install the ActiveX component.  When done, restart IE.

 

Regards,

 

DP-K



---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Microsoft MVP - Microsoft Windows Expert - Consumer

Honor Student
Fitchie
Posts: 4
Member Since: ‎06-17-2012
Message 3 of 3 (1,413 Views)

Re: why won't adobe flash player install

I solved this by: Clicking on Tools/Internet Options/Programs/Manage Add-Ons

 

Find the Flashplayer that you have downloaded and click to ENABLE it.

 

Click CLOSE and then OK on next dialogue box.    Hope this works for you. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation