Question
Reply
 
Student
kittyyyy
Posts: 1
Member Since: ‎05-17-2012
Message 1 of 2 (828 Views)

why won't my webcam work?

I have a HP Pavilioin tx1305us Entertainment Notebook PC and my webcam won't work. I've downloaded Quicktime, youcam, and there is no display picture. It's just black. Help?

Regents Professor
Kalt
Posts: 3,647
Member Since: ‎11-19-2008
Message 2 of 2 (821 Views)

Re: why won't my webcam work?

Sometimes electrical components needs to have all power sources removed and reintroduced to work properly.  Try performing a hard reset first, if it doesn't work then we'll move to the next step.

 

 

To Perform A Hard Reset

 

  • Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for  5 seconds); (if the computer doesn't power on, move to the next step)
  • Disconnect the AC Adapter from the notebook.
  • Remove the battery from the bottom of the notebook.  There will be a switch/button to eject the battery.
  • Wait at least 1 minute with all power sources disconnected.
  • Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation