Question
Reply
 
Honor Student
samanthagardner
Posts: 2
Member Since: ‎10-28-2011
Message 1 of 4 (1,412 Views)

why wont my webcam work?

my weccam wont work at all we got the program you cam and nothing happens no matter what we do can you help

Provost
banhien
Posts: 36,452
Member Since: ‎01-29-2009
Message 2 of 4 (1,410 Views)

Re: why wont my webcam work?


samanthagardner wrote:

my weccam wont work at all we got the program you cam and nothing happens no matter what we do can you help


Hi,

 

Where is your webcam ? Is it on your laptop ? AND what is your laptop & its OS ?

 

Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Honor Student
samanthagardner
Posts: 2
Member Since: ‎10-28-2011
Message 3 of 4 (1,409 Views)

Re: why wont my webcam work?

its a compaq presario cq62-421 notebook pc and we open the you cam program and nothing seems to happen it says nothing is registering but we supposedly have  a built webcam plz help

Provost
banhien
Posts: 36,452
Member Since: ‎01-29-2009
Message 4 of 4 (1,398 Views)

Re: why wont my webcam work?


samanthagardner wrote:

its a compaq presario cq62-421 notebook pc


Hi,

 

Here is a fix for your machine. Please note: Depending on where you bought the machine, some CQ62-421** (where ** are 2 alphabetic characters) laptops do NOT have webcam.

 

Good luck,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation