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Re: Can't move mouse while holding arrow key? (23696 Views)
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Student
Angel2luv9536
Posts: 1
Registered: ‎05-09-2011
Message 1 of 9 (25,550 Views)

Can't move mouse while holding arrow key?

I play World of Warcraft. I need to be able to move my cursor while holding down an arrow key to make my character walk. When I'm holding on key, the cursor just freezes. HELP PLEASE!

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Student
pdpwns
Posts: 1
Registered: ‎05-18-2011
Message 2 of 9 (25,515 Views)

Re: Can't move mouse while holding arrow key?

I had the same problem, this is because of a feature the touchpad has to cut out accidental brushes on the keyboard.  Here is how to fix it.  In your task bar (bottom right corner) click the arrow to see all the tasks. Right click "Synaptics pointing device" then click on "touchpad properties", once there, click on "device settings" and click the "settings" box in the same row as "profiles, enable and disable". A new window will pop up, click "Palm Check Enhanced ACM" to highlight, then click the two gears which is the settings, and drag the slider to off.  Hit okay to save changes, and your problem is now fixed.

 

Here is a recap

 

Open Synaptics pointing device -> Touchpad Properties -> Device Settings -> Settings ->Palm Enhanced ACM Settings -> Move slider to off and save changes.

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3sx Student
Student
3sx
Posts: 2
Registered: ‎08-31-2011
Message 3 of 9 (25,143 Views)

Re: Can't move mouse while holding arrow key?

But it cant be turned off I have only minimum and if I uninstall it , I have still same problem.Plus if I hold tab to I have same problem.

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3sx Student
Student
3sx
Posts: 2
Registered: ‎08-31-2011
Message 4 of 9 (25,124 Views)

Re: Can't move mouse while holding arrow key?

Any help ??????????

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Student
ExaltedJim
Posts: 2
Registered: ‎09-27-2011
Message 5 of 9 (24,987 Views)

Re: Can't move mouse while holding arrow key?

Thank you so much for sharing this tip! This was driving me crazy until I came across your post :smileyhappy:

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Student
dexterfan101
Posts: 1
Registered: ‎01-18-2012
Message 6 of 9 (24,107 Views)

Re: Can't move mouse while holding arrow key?

hey there. i am currently having this issue too! I just bought this computer yesterday and i started to notice that when i hit a key that my mouse freezes for a second then resumes normally.i tried to do what was suggested but i dont have "Palm Check Enhanced ACM" when i bring up that screen. just a bunch of options to customize how the pad works and thats about all. its a Synaptics Touchpad V7.5 any and all help would be nice!!! 

 

 P.S. I also noticed this while i played WoW. haha

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Student
BeastHayden
Posts: 1
Registered: ‎02-12-2012
Message 7 of 9 (23,696 Views)

Re: Can't move mouse while holding arrow key?

[ Edited ]

OK I decided to make an account on this to help the people that need it.

My version also did not have the palm protection thing right in the open. Just follow what the other guy did, but instead go under pointing, then sensitivity, then palm check.

 

Recap:

 

Synaptic Options > Device Settings > Pointing > Sensitivity > PalmCheck > Slide the bar all the way to the left > Click OK

 

PS: I noticed this while playing Minecraft though.. :\

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Student
Vetive
Posts: 1
Registered: ‎06-14-2012
Message 8 of 9 (20,914 Views)

Re: Can't move mouse while holding arrow key?

I found that "Palm Check Enhanced ACM" is equivalent to 'SmartSense' in the Synaptics pointing device menu, and that if you turn the SmartSense all the way down to off, you achieve the same result.

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Student
justin_m97
Posts: 1
Registered: ‎05-16-2013
Message 9 of 9 (700 Views)

Re: Can't move mouse while holding arrow key?

I have a window 8 and i cant find palm enhanced plz help im really mad

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