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12-07-2010 07:41 AM
What programs are you using to show the heat? Where can I get those?
I sent my laptop back to HP for the 3rd time. Supposedly they are replacing everything that has to do with the video. They said if this does not fix the problems, they will replace it. I think even if this does fix the issue, it's just going to be a reoccurring issue after some use. It's generating too much heat, and has inadequate cooling. But as long as it works, I'm happy. Just waiting for the Fed-Ex guy to get here now :-)
01-22-2011 11:58 AM
i dont have a envy but i run a dvy-3170ca and i get temps of 103 with the gpu and 95 with cpu but it hasnt shut down it does have a high pitch sound that you only get when scrolling test fast and different parts in my games. now that gets realy hot could flip it over and cook my dinner on it. you could use speedfan to show you the temps
01-22-2011 06:37 PM
If I may suggest, when running games, use something that limits your FPS. If you let it run as fast as it can, it can and will overheat your graphics card and processor. If nothing else, it is worth a shot.
03-03-2011 10:18 AM
This is specifically for the person playing WoW...
I'm in the same boat. I found a "patch" to the problem. In-game, adjust your video settings to limit your FPS. By default, the game was running 60 FPS for me. I adjusted both sliders until I was running at 50 FPS. The performace is still fine (screen is not choppy at 50... I can't even see the difference). Palm area still gets very warm, but not unbearably hot like it did. Since it is the graphics card which is overheating, you have to limit the work that it has to do. Unfortunately, as gamers, we want performance... so there's a fine line between getting your desired graphics from the game, and not wanting your hand to hurt
I do, however, find it ridiculous that HP would market a notebook which has a component that overheats to the point where you can get 1st degree burns while using it. (yeah it was so bad, i had to wear a long sleeve shirt while playing the game, just so i didn't get burned... thank you HP!)
Hope this helps some! Happy questing!
04-05-2011 03:03 AM
You can read in this forum: contact HP support for help. I did. It is useless. They are clueless. I bought a laptop cooling system that cools it from beneath: does not help at all! The eny 17 is a piece of useless trash when it comes to ANY 3d application that uses the graphic card. Up to now (april 2011) there is no solution. So here is a warning: SAVE the money and DONT BUY THIS LAPTOP!
04-22-2011 03:35 AM
Same problem here. HP Envy 17 3D. Overheating and shut downs only 2 months into owning. Completely overheating without any major programes running and raised from the table. Desperate for a solution...
04-22-2011 04:43 AM
It's been more than half a year since I've posted this, and I've got no responses from anyone that works at HP.
Quite disappointed about them, all they see is money, but not willing to solve customers' issues.
I'll tell my friends(plus new friends I'll be meeting in the future) not to buy any HP computers, coz they are just jokes with their overheating issue.
I don't know what to do with my Envy17 but I've stopped using it for over 4 months, I can't play any games on it and the only thing I could do was surfing the net....WITH a 17 inch laptop.....God...I'm so failed..
04-24-2011 03:50 PM
I, like the original thread user play WoW.
I figured a machine that costs £1.2K should be able to provide adequate gaming.
Unfortunately i figured wrong.
The laptop overheats - to the point where its unbearable!
Ultimately the laptop i was sold is not fit for purpose and will therefore be returned under the MANY consumer goods rights people in the UK hold.
I have tried every fix / patch going and still no joy.
06-06-2011 10:46 AM
I just posted about this issue again today...so back in November we were calling this to HPs attention and NOTHING. And now it's June 2011 and STILL nothing. GG Customer Care?
06-16-2011 06:46 AM - edited 06-16-2011 07:28 AM
I have a Envy 17 1090eo with 720Qm, HD5850 mobility (1Gb DDR5) and 2 x 500Gb 7200rpm HDD. I only game at home, where the laptop is on a Zalman ZM-NC 3000U. At home I use keyboard/mouse, external speakers and a 23" 1920x1080 screen.
My workaround for the heat issue, is to buy a Silverstone SST-DS221B, extern dual 2.5” HDD Raid0/1 enclosure with eSATA and a OCZ 120 GB, 2.5” SSD Vertex 2 E Series SATA II. I then installed the OCZ in main driveslot (under right hand) and installed the 2 x 500Gb 7200rpm HDD in the Silverstone SST-DS221B (Raid0). Clean install with Win 7 Ultimate 64bit on the SSD.
When I play Witcher 2 on high settings (no vertical sync), I get max 85 degrees with GPU/Mem OC 500/1000MHz.(active fan). Games are on the raid with only savegames on the SSD.
I have a Dell Inspiron M301z, so the Envy 17 is more a desktop replacement for me. In the future I buy a desktop for gaming.