Envy 17 overheating is bothering me!!!!!

[n0n4m3]

@Fenris

Are you saying you get 85 degrees when the laptop is on a Zalman ZM-NC 3000U? That's still pretty high. How much would you get without the pad?

I have a Envy 17 1050ep and I was thinking of buying a cooling pad but hearing this I don't know if it will help because mine reaches 85-90 degrees while playing and if you're saying you get 85 on a cooling pad it doesn't seem to be helping much.

[Fenris]

Well n0n4m3 the measured 85 degrees is max temp reported from GPU-Z,0,5,3 after 2-3 hours of gaming in a room temp of 26-28 degree and the temp drops to 80 in like a min after I stop gaming. Min temp is 48 degrees before gaming. The battery is unplugged.

My point with the workaround are to remove the 7200 rpm HDD's to an external box and replace with a SSD if overheating is a big problem. It’s not a solution but I just can’t buy an expensive laptop and not use its full potential. Off course I could play the games at 1024x768 to be safe from overheating, but that would be a waste off the expensive CPU/GPU power.

The Zalman ZM-NC 3000U gives me an extra USB2, but how much cooling the 220mm fan gives at 720 rpm compared to other cooling pads is a good question. For me design and silence at full speed was important because I also watch movie on the Envy.

[Fenris]

I Gamed Witcher 2 for 2 hours with GPU/Mem OC to 405@550/900@1000 and the max temp was 86 degrees. I don't recommend overclocking the laptop. Especially not the memory, because the internal fan do not cool the 1 Gb DDR5. 

The screen was not closed but separated in the front with 2 cm to give airflow. I have manually turned off the backlit keyboard.

[n0n4m3]

Thanks for your numbers.

I don't intend to overclock anything on the laptop so I don't have an issue with that. My problem is choosing a cooling pad that actually works releasing some of the heat.

[AnonymousHelp]

I work at the repair facility that fixes some or all of the Envy 17's , and for the record , most of the people who are fixing these machines know nothing of software that would affect the fan's and wouldn't do anything about it if they did . I fixed these beauties myself for a while . Get an aftermarket cooling solution , these things are solid heat and there isn't much space for airflow in them . Imagine what kind of hardware is packed into that small of a space . The routinely burn up video chips which results in the video driver stopping responding or blue screens 116 and 117 , which is generally a sign of a bad video chip . I fixed both of these BSOD's on my desktop with a driver , but do NOT fool yourselves , the heat that these things put off destroys the hardware . Unless you are vigilant about using compressed air AND keeping a cooling pad under them you will end up with a $1400 or more doorstop because you didn't respect the tech of it . What is the saying , Caveat Emptor ?

Hope this helps .

If it does , kudos could help me keep helping you . The only way I know if people read these things is the emails I get from the kudos since I work at a crap repair facility and don't get paid by HP to help on these forums .

Anon

[fendiola]

I have same problem, the laptop overheats very much, my normal temps are like 80 - 90 C

It does not crash but firefox freezes all the time.

[fendiola]

and yes who the hell let this laptop to be lauched, they must have been drunk, for sure they have seen the temps reach high temperatures but still they sell it and hide the truth

[Weezykid]

Yes, the heat is really starting to bother me as well.  It is getting to the point where you cant even touch the left side of my laptop..  Two months ago it was on next to me in bed.  The laptop was elevated two inches and had more clearance than if it was sitting on my glasses table. I woke up in the middle of the night feeling a pain on my arm.  Here my arm was resting on the laptop and had a huge burn blister on it and now I have a scare on my arm. Wonderful!

With as much as we paid for these laptops, they sure seem to be riddled with issues from the graphics cards..  heat issues, BSOD's.....  Come on HP, listen to the customers and address these issues.  

Luckily it does seem that they do have the BSOD addressed, but look how long it took...

**Edit** and for the record, I dont game on my laptop.  I just wanted a powerful laptop so it is no where close to being overworked.

[Kiyamudeen]

Well, well..... 85C is impressive for your laptop.

 I have a Pavilion dv6-2170ee, and it goes upto a maximum of 92C!

 And my goodness, 105C? Water would boil in your PC!

[Envy17-3D-User]

You can count me as yet another Envy 17 3D owner having major overheating issues.  I purchased mine back in November of last year (9 - 10 months old) and I have had this sitting on an aluminum cooling pad the entire time and I haven't even been playing games with it and now I realize that the temps are just not right and this thing is constantly overheating.  Performance is actually horrible after 20 minutes of use (other people's much slower laptop cpu's routinely run faster than my laptop with the i7 here).

I was so excited to order and receive this laptop initially.  The packaging is outstanding, the screen is awesome, the finish is wonderful, the 3D works well from what I've tried, the backlit keyboard is ultra cool, the slot loading blu-ray drive is great, the audio is good and of course the processor and graphics card are very respectable.

But UNFORNATELY with all the good things regarding this laptop, the cooling is absolutely horrible and unacceptable and it should NEVER, EVER have been released to the public until they had a good cooling solution.  This machine boots up at 48C/50C, it idles around 55 - 65C, and if you do anything intensive or game, you are easily at 80 - 100C.  Not even playing a modern game, mine is at 92C which is almost 200 degrees F.  If you try putting this on your lap, you burn bad.

I've contacted HP recently about the issue.  I've requested a store credit or upgrade to the newer generation 32nm Sandy's which should run cooler but they simply refuse and say I need to send it in for service.  I'm going to do that but I really think this is a HUGE waste of my time.  I have a feeling when I get it back, they will have done nothing and it will still overheat.  And in that case, I think it is time to sell this machine and cut my losses short.

There should be a RECALL on all these machines that have overheating issues.  If only everyone who has this issue got together and we all filed a class action against HP demanding a recall and/or refunds.  But most likely they will sell their PC business unit before that happens...

HP has engineers?  I guess they never took thermodynamics?  I would NEVER release a product like this knowing full well that they overheat this badly.  They should be really ashamed of themselves.  A real company admits their mistakes and doesn't let their clients suffer.  I know this is probably the very last time I will ever buy an HP product.  Their brand name isn't what it used to be and unfornately they have some very poor management.  Dump your stock now as well.  They have no idea what they are doing!

-Very unhappy Envy 17 3D owner  -- I wanted a laptop not a cooktop!