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Re: OpenGL issue for Gameing (4172 Views)
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Honor Student
VooDooTality
Posts: 4
Registered: ‎12-11-2011
Message 1 of 15 (4,245 Views)

OpenGL issue for Gameing

Good Day,

 

I currently have a HP Probook 4730s. With this you get a ATI Radeon 6490m HD. WHen playing games like Skyrim and so forth, everyhing works fine, but as soon as i launch games like minecraft and Brink i get an error saying that i do not have OpenGL installed om my machine. 

Please can you assist me with this issue as i realy do like this laptop but this issue is rather frustrating.

 

Please see below example of error message when running Brink

 

------ Initializing File System ------
Loaded pak000.sdpk2
Loaded pak001.sdpk2
Loaded pak002.sdpk2
Loaded pak003.sdpk2
Loaded pak004.sdpk2
Loaded pak005.sdpk2
Loaded pak006.sdpk2
Loaded pak007.sdpk2
Loaded pak008.sdpk2
Loaded zzzdlc000.sdpk2
Loaded zzzdlcenglish000.sdpk2
Loaded zzzenglish000.sdpk2
Loaded zzzenglish001.sdpk2
Loaded zzzenglish002.sdpk2
Loaded zzzenglish003.sdpk2
Loaded zzzenglish004.sdpk2
Loaded zzzenglish005.sdpk2
Loaded zzzenglish006.sdpk2
Loaded zzzenglish007.sdpk2
Current search path:
C:\Program Files (x86)\Steam\userdata\43590846\22350\local/base
C:\Users\Chris\AppData\Local\Splash Damage\Brink/base
c:\program files (x86)\steam\steamapps\common\brink/base
zzzenglish007.sdpk2
zzzenglish006.sdpk2
zzzenglish005.sdpk2
zzzenglish004.sdpk2
zzzenglish003.sdpk2
zzzenglish002.sdpk2
zzzenglish001.sdpk2
zzzenglish000.sdpk2
zzzdlcenglish000.sdpk2
zzzdlc000.sdpk2
pak008.sdpk2
pak007.sdpk2
pak006.sdpk2
pak005.sdpk2
pak004.sdpk2
pak003.sdpk2
pak002.sdpk2
pak001.sdpk2
pak000.sdpk2
file system initialized.
--------------------------------------
Loaded 3854 manifest elements in 7 ms - 192Kb
Discarded 0 manifest elements
Max filename length: 0 characters
Brink 1.0.23692.48133 win-x86 Nov 23 2011 12:55:20
couldn't exec 'brinkconfig.cfg'
couldn't exec 'autoexec.cfg'
Vendor: 8086 Device: 0116
2294 MHz Intel CPU with MMX & SSE & SSE2 & SSE3 & HTT
4 logical cores
2 physical cores
HT enabled
8128 MB System Memory
1024 MB Video Memory
Initializing performance queries
Detected
2 2.29 GHz CPU
8128 MB of System memory
1024 MB of Video memory on an optimal video architecture

This system qualifies for High quality!
Vendor: 8086 Device: 0116
Winsock Initialized
Found interface: {D28F8DC8-586B-4606-943B-DEF7A7047968} Atheros AR9285 802.11b/g/n WiFi Adapter - 0.0.0.0 NULL ip - skipped
Found interface: {A3B6928D-975E-437B-906D-29AAD34A7756} Realtek PCIe GBE Family Controller - 172.32.1.42/255.255.255.0
Sys_InitNetworking: adding loopback interface
--- Loading sequence: init ---
sound index file 'generated/preload/sound/pc/english/init.soundpreload' is zero length
------- Initializing render context --------
Initializing OpenGL subsystem
...calling LoadLibrary( 'wtsapi32.dll' ): succeeded
...initializing Windows Terminal Server API
...registered window class
...registered fake window class
...calling LoadLibrary( 'opengl32' ): succeeded
...initializing QGL
GL_VENDOR: Microsoft Corporation
GL_RENDERER: GDI Generic
GL_VERSION: 1.1.0
********************
FATAL ERROR: The current video card / driver combination does not support OpenGL 3.1 or newer.
********************
The current video card / driver combination does not support OpenGL 3.1 or newer.
Shutting down OpenGL subsystem
...releasing DC
...resetting display
...shutting down QGL
...unloading OpenGL DLL
...unloading Windows Terminal Server API DLL

 

 

Please assist.

 

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PBI Top Student
Top Student
PBI
Posts: 10
Registered: ‎12-12-2011
Message 2 of 15 (4,232 Views)

Re: OpenGL issue for Gameing

I have the same laptop and have the same issue for both Brink and Zen Bound 2 (which requires openGL 2.0)

On my older machine (Probook 4710) you could update by using the AMD catalyst drivers - these do not affect the driver for this machine tho so I think we are left at the hands of HP to issue a driver that does.
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PBI Top Student
Top Student
PBI
Posts: 10
Registered: ‎12-12-2011
Message 3 of 15 (4,223 Views)

Re: OpenGL issue for Gameing

Just tried the latest intel graphics drivers from the HP webside and it says I dont meet min spec to run the software - what is wrong here?
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Top Student
Edy_Regalado
Posts: 9
Registered: ‎11-04-2011
Message 4 of 15 (4,221 Views)

Re: OpenGL issue for Gameing

hey, you have to update your amd drivers, visit the amd drivers page or this one that I found

 

http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx 

 

This is a common issue that OpenGl has with AMD graphics cards, but this should work.

 

If not, in yous BIOS in the video section, swith it to fixed mode instead of dynamic, this will always run your ATI graphics card.

 

The first solution should be ok anyway.

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Top Student
Edy_Regalado
Posts: 9
Registered: ‎11-04-2011
Message 5 of 15 (4,220 Views)

Re: OpenGL issue for Gameing

To PBI, to run which software?

If you are checking if your laptop runs certain software, webpages work with intel graphics card, and videogames uses ati graphics, in the analysis should say that.
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PBI Top Student
Top Student
PBI
Posts: 10
Registered: ‎12-12-2011
Message 6 of 15 (4,218 Views)

Re: OpenGL issue for Gameing

Zen Bound 2 which requires 2.0 and Brink which requires 3.1.

The intel driver simply fails to install with a message saying I do not meet the min spec to run the driver.

I have already updated my bios to the current f.20 listed on the driver page.

The current CCC package does not install - I can install as an individual package tho and I have the 11.11 drivers.
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PBI Top Student
Top Student
PBI
Posts: 10
Registered: ‎12-12-2011
Message 7 of 15 (4,217 Views)

Re: OpenGL issue for Gameing

When I enter the bios setup it does have many options but they are all greyed out.
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Honor Student
VooDooTality
Posts: 4
Registered: ‎12-11-2011
Message 8 of 15 (4,194 Views)

Re: OpenGL issue for Gameing

That link you poster does not work , as it states the version of your graphics adapter is not supported. And i have tried this before you mentioned this, as i was on google for nearly a week sofar trying to sort this out. But thanks for the post! :smileyhappy:

 


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PBI Top Student
Top Student
PBI
Posts: 10
Registered: ‎12-12-2011
Message 9 of 15 (4,191 Views)

Re: OpenGL issue for Gameing

[ Edited ]

The root of the issue is that this unit (4730s) only runs integrated graphics for OpenGL applications - and the Intel card only supports OpenGL 3.0.  Even tho the HD card supports 4.0

 

My unit however wont even get the Intel working for Brink - I get the same message above but using the Windows 1.0 driver.

 

 

Graphics

Models with integrated graphics (not an option on HP 4730s):
Intel HD Graphics 3000
Microsoft DirectX 10.1 (Shader Model 4.1) and OpenGL 3.0 capable
NOTE: Intel HD Graphics for configurations with Celeron processor

Models with discrete graphics*:
AMD Radeon™ HD 6490M with 512 MB or 1 GB dedicated GDDR5 video memory
Microsoft DirectX 11 (Shader Model 5.0) and OpenGL 4.0 capable
* AMD Dynamic Switchable Graphics technology switches automatically between the Intel integrated graphics and the AMD Radeon discrete graphics to stretch battery life when running typical productivity applications or to enable discrete graphics when running demanding applications. NOTE: This feature requires Windows 7 Professional, Home Premium, and/or Home Basic OS. Full enablement of all discrete graphics video and display features may not be supported on all applications (e.g., OpenGL applications will run on the integrated graphics).

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Honor Student
VooDooTality
Posts: 4
Registered: ‎12-11-2011
Message 10 of 15 (4,172 Views)

Re: OpenGL issue for Gameing

Hi Guys,

Have any of you gotten anywhere on this? IM CRAVING BRINK!!! :smileyhappy:

 

please Please PLEASE help me!

 

 

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