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01-13-2012 12:22 PM
This happens if it's already been plugged in before playing.
However I am able to play a game if all the graphics and performances are at a complete minimum. But if I raise the details or anything up just a smidge the screen goes black after a few minutes. It's very annoying because I'd like my games to look at least a little decent while playing.
03-26-2012 01:40 PM
My screen went black while doing nothing but browsing the internet. This is the first time this has happened with the problem not coming from a video game. Very frustrating... Sorry HP, but I think you're losing a customer. :/
04-24-2012 10:46 PM
I would only suggest for you to contact HP customer service about this problem. Their tech team should be the one to fix it for you.
and still working perfectly..
04-11-2013 07:32 PM
If your Pavilion getting hot when this happens. Beacause it may just simply be overheating and turning itself off. Mine has done it a few times.
What to do.
Use your PC on a desk.
Have a cooling pad under it.
Make sure you are not running too many programs at once.
Make sure your battery life is good.
What not to do.
Do NOT play on a bed. Or any thing that may have wool or cotton. It will not let air flow.
Do NOT play on an uneven surface.
Do NOT run a lot of programs at once.
There could always be the possiblity that drivers are not updated. BIOS.
Or your computer may have a problem on the inside.
HP Support & Drivers ( Opens a new window )
05-18-2013 01:02 AM
Mine dm4 has similar problem.Sometimes only the CAPS key blinks during the startup and the laptop starts booting after some time.Also the laptop completely freezes when i changes my graphics properties to the gpu processor.
07-01-2013 11:21 AM
Guys i am facing the same problem. But instead of black screen i am getting white screen whenever i am playing some game.
You guys have found put any solution for this?