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- Re: Poor performance even when plugged.
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10-16-2016 12:49 PM
I've had this laptop for at least two weeks and I hadn't had problems until today.
The thing is, I had already gotten used to the fact that, despite being playable by low-end computers, most of my games would be consistently capped at 30fps as long as the laptop wasn't plugged in. And I was okay with that.
However, today it started to have grave issues with the performance, being unable to run games with almost no requirements faster than ~40 fps. And it doesn't improve whether the laptop is plugged or not.
I've tried messing with both intel's and Nvidia's graphic settings and none of them worked.
So, any way to solve this?
P.S.: Also, is it even possible to remove the framerate cap when on battery mode? As I've previously stated, most of my games aren't even that demanding, yet they remain locked at 30fps.
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Accepted Solutions
10-18-2016 04:25 PM
Hi@Perume,
Welcome to HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.
To have the best experience on HP forum, visit our HP Forums Guide to know more.
Display performance issue. Is that right?
Thank you for sharing the issue details. I would like to help you.
I request you to update the driver from the link below and check if that fixes the issue.
http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77716.exe
Also, try updating the BIOS using the link below.
http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76810.exe
Hope this helps. Let me know for more.
Happy posting.
Resolv_S
Glad to help you. I work for HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Resolv_S
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
10-18-2016 04:25 PM
Hi@Perume,
Welcome to HP Support Forums. Best platform for all sorts of solutions, tips and tweaks to your questions/issues.
To have the best experience on HP forum, visit our HP Forums Guide to know more.
Display performance issue. Is that right?
Thank you for sharing the issue details. I would like to help you.
I request you to update the driver from the link below and check if that fixes the issue.
http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77716.exe
Also, try updating the BIOS using the link below.
http://ftp.hp.com/pub/softpaq/sp76501-77000/sp76810.exe
Hope this helps. Let me know for more.
Happy posting.
Resolv_S
Glad to help you. I work for HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!
Resolv_S
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
10-21-2016 11:40 AM - edited 10-21-2016 11:40 AM
Thanks, it worked perfectly
Although there is still a game (Terraria) that remains locked at 48fps, no matter what I do. I guess that the problem is unrelated to HP Support, but if there is anything I could do to try to fix it, I would love to know.
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