• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-17-2016 05:50 AM

HP Recommended
Product: HP Pavilion x360 - 11-k064na
Operating System: Microsoft Windows 10 (64-bit)

Hi, I want to replace the RAM in my HP Pavilion x360 - 11-k064na but can't find the slot. Please would you let me know where it is? Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-17-2016 06:31 AM

HP Recommended

See p. 47 of the Manual here. 

 

Manual

 

Your model has a Celeron processor so your memory is soldered to the motherboard plus there is a single expansion slot that requires removal of the motherboard to access. It is also under a shield. This is pretty major surgery and will definitely affect your warranty. Please let us know if your have any questions. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-17-2016 06:31 AM

HP Recommended

See p. 47 of the Manual here. 

 

Manual

 

Your model has a Celeron processor so your memory is soldered to the motherboard plus there is a single expansion slot that requires removal of the motherboard to access. It is also under a shield. This is pretty major surgery and will definitely affect your warranty. Please let us know if your have any questions. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.