AMD Radeon HD 6700M Series memory clock stuck at 216mhz

[Jarret]

Hello,

My AMD Radeon 6700M Series memory clock speed is stuck at 216mhz. See below. I don't think this was happening before the update to Windows 10. I've tried overclocking it(which was a solution for a couple people), but can only get it up to 280mhz. I've reinstalled and updated the drivers multiple times. I did repaste the CPU/GPU with Mx-4 thermal compound, so I'm not sure if that is the issue. Any guesses???

GPU "Idle" Temps

CPU "Idle" Temp

System Information

OS Name Microsoft Windows 10 Pro
Version 10.0.10586 Build 10586
Other OS Description  Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-042T1GH
System Manufacturer Hewlett-Packard
System Model  Pavilion dv6 Notebook PC
System Type x64-based PC
System SKU A1U55AV
Processor Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz, 2201 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Hewlett-Packard F.02, 10/3/2011
SMBIOS Version 2.7
Embedded Controller Version 16.49
BIOS Mode Legacy
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.10586.0"
User Name DESKTOP-042T1GH\guy_4
Time Zone Central Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.95 GB
Available Physical Memory 5.46 GB
Total Virtual Memory 13.7 GB
Available Virtual Memory 10.9 GB
Page File Space 5.75 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

[Tardis40]

Hi there @Jarret,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the video . I will be glad to help you.

There are no Windows 10 drivers for the AMD Radeon 6700M from HP or AMD.

You can try installing to Windows 8.1 driver or try to update the Window 10 default driver.

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 

Thanks.