AMD graphics driver

[cribguru]

I upgraded my laptop OS from Windows 7 to Windows 10 and now I get the folowing message:

No AMD graphics driver is installed or the AMD driver is not operating properly.Please install the AMD driver appropriate for your AMD hardware.

When I go to the AMD website and go through the instructions I get a message that no compatible driver can be found.

Can anyone offer advice?

[REO51ST]

@cribguru

What is the model number of the graphics???

REO

[cribguru]

I don't know the model number of the graphics and don't know wher to find that information.

The only information that I can find is that I have ATI Mobility Radeon Premium Graphics.

Does this help in finding a sollution?

[REO51ST]

@cribguru

Then we will need the exact model or product number of your laptop.

REO

[cribguru]

The laptop is an: HP Pavillion dv7-4270us Entertainment PC.

Product number: XZ286UA#ABA

Hope this helps.

cribguru

[REO51ST · Accepted solution]

@cribguru

This seems to be your only option.

http://support.amd.com/en-us/download/desktop/legacy?product=legacy3&os=Windows%2010%20-%2064

Your laptop specs.

http://support.hp.com/us-en/document/c02664905

Your laptop has not been tested for W10 upgrade.

http://www8.hp.com/us/en/ads/windows10/not_tested.html?jumpid=cp_r163_us/en/pc_cons/win10/update/Fin...

REO

[cribguru]

Thanks for your help REO.

It would look like my laptop model was not tested for Windows 10.

The lack of an AMD driver does not appear to affect the operation of my unit.

I will just have to live with it and delete the message when it shows up.

Thanks.

[TexasIndian]

REO still around??   Found any better solutions for cribguru??

I have exact same laptop (Pavilion dv7-4270us) with exact same annoying

AMD driver warning message....have you determined how to fix since 2/16?

The W7 > W10  free download was seamless and this is ONLY issue encountered

        additional identifying information

Processor:  AMD Phenom II quad core  P960

Graphics:  ATI Mobility Radeon HD 6370

HDD:  640gb (5400 rpm)  SATA

HP part #:  XZ286UA#ABA

 Product Key:  MT3YP-RHP7K-WGXDG-F792X-DWFKF

[cribguru]

No solution as yet. I am almost resolved to just live with it.

[TexasIndian]

hey cribguru, good thing you monitor your post...I posted my question on two 'boards' since

I wasn't positive of the most accurate discussion stream location....jump over to my question

on "Notebooks: Video, Display & Touch" ... got an answer seems even a grumpy old bazzerd

like me can do....trying tomorrow & hope to be posting good news tomorrow night or Friday!

(go read it...his reply seems much more promising & understandable to me than the one you got)

In fact, if you choose to continue our joint quest, reply on THAT discussion board....good luck!!