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Tutor
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Member Since: ‎09-21-2011
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Alps touchpad not working properly with Windows 8 dm4-2070us

I upgraded from Windows 7 to Windows 8 on my dm4-2070us laptop, and now I no longer have use of scrolling or gestures on the Alps touchpad. The left and right buttons work and I can move the cursor anywhere on the screen, but that's it. Everything else seems to be working properly. I cannot find any Windows 8 drivers anywhere for the Alps touchpad. Has anyone else noticed this happening? I'm hoping that a new driver will be developed soon but not optimistic. Any suggestions out there?

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Re: Alps touchpad not working properly with Windows 8 dm4-2070us

Hi,

 

The ALPS Win8 driver for dm4-2xxx will be SP58700 and should appear on the ftp site when it is released.  I don't have an ETA but it should be soon. 

 

ftp://ftp.hp.com/pub/softpaq/sp58501-59000/

 

Wes

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Provost
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Re: Alps touchpad not working properly with Windows 8 dm4-2070us

I suggest that you keep checking back on the web support portal downlad section every couple of days. I have noticed that more and more drivers are becoming available for notebook models over the past week.

If you would like to say thanks, then click on the thumbs up icon next to the Reply button.

If I have helped you to resolve your issue or answered your question, please click the Options link in the post that helped you and then click on the "Mark as Accepted Solution " button
Professor
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Member Since: ‎12-05-2008
Message 3 of 6 (3,543 Views)

Re: Alps touchpad not working properly with Windows 8 dm4-2070us

Hi,

 

The ALPS Win8 driver for dm4-2xxx will be SP58700 and should appear on the ftp site when it is released.  I don't have an ETA but it should be soon. 

 

ftp://ftp.hp.com/pub/softpaq/sp58501-59000/

 

Wes


I am an HP employee.
Provost
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Member Since: ‎01-07-2009
Message 4 of 6 (3,540 Views)

Re: Alps touchpad not working properly with Windows 8 dm4-2070us


wes_hpnotebook wrote:

Hi,

 

The ALPS Win8 driver for dm4-2xxx will be SP58700 and should appear on the ftp site when it is released.  I don't have an ETA but it should be soon. 

 

ftp://ftp.hp.com/pub/softpaq/sp58501-59000/

 

Wes


Thanks Wes!

If you would like to say thanks, then click on the thumbs up icon next to the Reply button.

If I have helped you to resolve your issue or answered your question, please click the Options link in the post that helped you and then click on the "Mark as Accepted Solution " button
Tutor
Posts: 10
Member Since: ‎09-21-2011
Message 5 of 6 (3,537 Views)

Re: Alps touchpad not working properly with Windows 8 dm4-2070us

Thanks Wes and Erico! I will keep checking using the link Wes provided.

Tutor
Posts: 10
Member Since: ‎09-21-2011
Message 6 of 6 (3,499 Views)

Re: Alps touchpad not working properly with Windows 8 dm4-2070us

[ Edited ]

This driver has been posted today. I just installed and now the touchpad works fine. Thank you very much for your help!

 

P.S. - This driver is also available on HP's Software & Driver Downloads site.  sp58700.exe

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