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‎08-17-2016 11:51 AM

HP Recommended
Product: HP Envy m6 1105dx
Operating System: Microsoft Windows 10 (64-bit)

Am trying to use the BIOS update for windows 8.1 to my Envy (Windows 10) to F.36 Rev.A. Everytime I launch the executable downloaded from the site (SP66863.exe) it wants to backup the existing bios config to a flash drive and never gets to installing the bios upgrade. How do I get past this to install/flash the actual BIOS?

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-19-2016 03:09 PM

HP Recommended

Hi @jlandwehr,

 

Thank you for your query. I understand that you have tried updating the BIOS, and you get a prompt to backup the BIOS to an USB but then it does not finish.

 

Did you backup the BIOS to an USB? Here is documentation to guide you through this process. HP Notebook PCs - Updating the BIOS. 

 

Please click the “Thumbs Up” below to thank me for my efforts! If one of my posts help you to resolve the issue you are experiencing, please click the "Accept as Solution" so that others who may be having the same difficulty can find the answer more efficiently. Thanks for taking part in the HP Forums!

Sparkles1

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4 REPLIES 4

‎08-19-2016 03:09 PM

HP Recommended

Hi @jlandwehr,

 

Thank you for your query. I understand that you have tried updating the BIOS, and you get a prompt to backup the BIOS to an USB but then it does not finish.

 

Did you backup the BIOS to an USB? Here is documentation to guide you through this process. HP Notebook PCs - Updating the BIOS. 

 

Please click the “Thumbs Up” below to thank me for my efforts! If one of my posts help you to resolve the issue you are experiencing, please click the "Accept as Solution" so that others who may be having the same difficulty can find the answer more efficiently. Thanks for taking part in the HP Forums!

Sparkles1

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‎08-19-2016 06:52 PM

HP Recommended

Thanks Sparkles, and the answer is yes, it runs through the update and then asks me again if I want to back it up to a flash drive. I ALREADY did! Why does it continuously loop? I want to get to the install part of the whole process. I've seen the page you linked me to and it is farily worthless because in Step 4 it says:

 

  1. Locate the BIOS file (example filename: sp12345.exe) that you downloaded and saved to a convenient location on your computer.
  2. Double-click the file to start the installation and follow the on-screen instructions.
  3. Wait for the installation to complete, and then restart the computer when prompted.
    The latest version of the BIOS is now installed on the computer.

Well, the double click/installation puts me in the whole bios backup loop again. 

 

Any other suggestions?

 

Jim

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‎08-20-2016 09:21 AM

HP Recommended

An update. I successfully updated the BIOS today using the HP Installation Assistant that came with the driver update. It worked flawlessly.

 

Thanks again, Sparkles.

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‎08-22-2016 07:56 AM

HP Recommended

Hi  @jlandwehr

 

Thank you for the progress report. I am glad you were finally able to update the bios.  🙂

Sparkles1

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