• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-14-2015 04:32 PM

HP Recommended

I had to wipe this laptop and completely reboot it as I got it from a friend and it was completely taken over by viruses unable to be use. I have gotten it back to working order but in the device manager it shows I have an issue on three things two show as Base System Device and the other as Coprocessor.

First Base System Device.

general Base System Device device type unknown Manufacturer unknown

Location PCI bus 5, device 9, function 2

Device status the drivers for this device are not installed. (Code 28)

Hardware ids

PCI\VEN_1180&DEV_0834&SUBSYS_30B5103C&REV_01

PCI\VEN_1180&DEV_0834&SUBSYS_30B5103C

PCI\VEN_1180&DEV_0834&CC_088000

PCI\VEN_1180&DEV_0834&CC_0880

 

second base system

device General base system device Device type other devices manufacturer unknown

Location PCI bus 5, device 9, function 3

Hardware Ids

PCI\VEN_1180&DEV_0592&SUBSYS_30B5103C&REV_0A

PCI\VEN_1180&DEV_0592&SUBSYS_30B5103C

PCI\VEN_1180&DEV_0592&CC_088000

PCI\VEN_1180&DEV_0592&CC_0880

 

coprocessor

General coprocessor device type unknown Manufacturer

unknown Location PCI bus 0, device 10, function 3

Hardware Ids

PCI\VEN_10DE&DEV_0271&SUBSYS_30B5103C&REV_A3

PCI\VEN_10DE&DEV_0271&SUBSYS_30B5103C

PCI\VEN_10DE&DEV_0271&CC_0B4000

PCI\VEN_10DE&DEV_0271&CC_0B40

 

If anyone could help me determine the proper drivers for these devices it would be greatly appreciated. Thanks so much for your help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-14-2015 05:53 PM

HP Recommended

 

Hi,

 

1 and 2  Ricoh Card reader:

 

http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46999.exe

 

3 Nvidia chipset

 

ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34370.exe

 

Regards

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎05-14-2015 05:53 PM

HP Recommended

 

Hi,

 

1 and 2  Ricoh Card reader:

 

http://ftp.hp.com/pub/softpaq/sp46501-47000/sp46999.exe

 

3 Nvidia chipset

 

ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34370.exe

 

Regards

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.