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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-12-2016 09:42 PM

HP Recommended
Product: Hp probook 4430's
Operating System: Microsoft Windows 10 (64-bit)
When I power on my Probook 4430's, the baterry alert specified that, Primary internal battery code 601. When I ran a battery test through the BIOS, by pressing F2 during startup allowed me to access it. I replaced the laptop charger through HP recall and it only allowed me to operate the Probook when it was plugged in. What is the best case scenario?

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‎02-12-2016 09:49 PM - edited ‎02-12-2016 09:51 PM

HP Recommended

 

Sounds like you need to replace the battery. A bad battery can in some cases even halt boot up of a laptop. For what it is worth-the error message is referring to the removeable battery- not the actual internal battery on motherboard.

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4 REPLIES 4

‎02-12-2016 09:49 PM - edited ‎02-12-2016 09:51 PM

HP Recommended

 

Sounds like you need to replace the battery. A bad battery can in some cases even halt boot up of a laptop. For what it is worth-the error message is referring to the removeable battery- not the actual internal battery on motherboard.

**Click Accept as Solution on a Reply that solves your issue**
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‎02-13-2016 05:07 AM

HP Recommended

hi,i had a problem with my battery, below problem is showing please explain me exactly what happend.

 

This system has detected the storage capacity of the battery stated below to be very low.for optimal performance, this battery may to be replaced

 

primary (internal ) battery (601)

 

please say me what exactly problem with battery or cmos battery

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‎02-13-2016 02:56 PM - edited ‎02-13-2016 02:57 PM

HP Recommended

@TNKUMAR

 

The error is referring to the removeable battery attached to case.Notebook batteries gradually lose capacity over time.Usually last for 2-4 years. They are good for only so many charging cycles and will eventually only power the machine for a few mnutes no matter how long you charge it.

 

http://www.computerhope.com/issues/ch001236.htm

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‎02-13-2016 03:03 PM

HP Recommended
I appreciate your response, I will order one off of eBay. Thank you!
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