08-24-2014 10:22 AM
I have a HP about 6 years old. Yesterday while importing a CD the noise sounded from the top drawer like someone was being tortured. The bottom drawer still works, but can't open the top drawer with a library CD inside. I tried the paper clip but that didn't work. Just put it in the hole and pull it out? Help! Do I hit the button while putting the clip in the hole? Green light still goes on and it's trying to open, but it's stuck. Any suggestions......PLEASE?
05-27-2015 02:26 PM
Your suggestion of right clicking on the My Computer CD icon I am having trouble with because I don't see an icon like that on my computer. Where would I find that? I tried the paperclip trick andit opened and I was able to put a CD in the drive but now it won't let me get the CD out using the paperclip trick.
The light is not lighting up so do you think the drive is dead.
08-11-2016 11:39 AM
On my HP desktop (about 4 yrs old) my mulimedia drive has a cd stuck in it and won't open. I have checked everywhere and there is no hole for the standard paper clip insert fix, which I have done several times on my other systems. Is ther another method of getting release or do I need to shut down and take the dektops skins off to manually take out the drive. There are no instructions for taking the skins off. I have done that on other systems to add more memory, etc. If you have advice, commentary or cautions please lemme know. Thanx loads.