• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP 15-ay091ms
Microsoft Windows 10 (64-bit)

I have been running Win 10 on my other units and never had this issue. After reviewing docs on the issue, I tried to download all the current drivers from HP website only to be told there are none and maybe in development. I just purchaseed this laptop for my sister from Microsoft website and am about to return it with the issues I have had with it. I updates the os to 1151 and installed Office 2013 Pro Plus and was in the process of updating when this screen appeared. I have run a sfc/scannow with no error and am in the process of running a chkdsk /r .

Any and all help wopuld be greatly appreciated.

 

Bob

2 REPLIES 2
HP Recommended

Hi @BobSelff,

 

Thank you for posting at HP Forums! I have read your post and wanted to help.

 

I understand that you received the Clock Watchdog Timeout Error on Windows 10.

 

Please follow the steps on this document for troubleshooting:

HP PCs - Error Messages Display on a Blue Screen during Startup or Boot (Windows 10, 8, 7)

 

Let me know how it goes.

 

If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:
 

Regards,

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
HP Recommended

This is an update to my previous post.

 

After trying to run a chkdsk as stated, the system hung @ 10% all night. I the am, I rebooted and it restarted the checkdisk to again hang @ 10%. Do to all the issues with this unit, it is on it's way back to Microsoft.

 

Thank you for your input, but after going to HP's site to try and downlaod any new drivers / bois only to see the site say there were none and my be in development.

 

Most of the units I have are of another brand which lists all the drivers and bios for any unit they sell, so i really put off when the site listed nothing.

 

Thanks,

Bob

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.