• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Compaq Presario CQ60-211DX

Hi!  My wife's laptop no longer takes a charge from the power supply.  I have tried different batteries and different power bricks.  No charge.  I want to try replacing the motherboard (thinking it may well be the power jack that isn't working.)  Can anyone tell me what the correct model number is for my motherboard?  I see several out there to buy including 498462-001 and 501266-001.  Are either of these the correct one?

 

Thanks,


Tom.

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

501266-001 is the correct one as shown on the following list:

 

      http://partsurfer.hp.com/Search.aspx?SearchText=NB049UA

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

501266-001 is the correct one as shown on the following list:

 

      http://partsurfer.hp.com/Search.aspx?SearchText=NB049UA

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.