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‎09-26-2015 05:52 AM

HP Recommended

That wroks great but after I log out or restart the icon is gone and tap to click is back on. I have to go into the Syntapics control panel and enbale the icon and disable the tapping over again.

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‎10-02-2015 08:17 AM

HP Recommended

I have the same problem.  If I disable tap-to-click, using the Symantec control panel, it is re-enabled when I restart the computer.  This is with Windows 10.  I suspect that there is a boot-time profile that sets the touchpad to factory defaults, but I can't find it. 

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‎10-02-2015 09:35 AM

HP Recommended

I too have a new (I think, my company gave it to me) HP Probook, running windows 8, with this same problem. I do not see the Synaptics icon anywhere, have looked. This is really frustrating. Please help, someone!

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‎10-02-2015 10:12 AM

HP Recommended

Further on this topic, I downloaded the Synaptics driver for my OS, and my HP Probook will not let me install it.

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‎10-02-2015 04:33 PM

HP Recommended

Good news!  I was able to download and install the Synaptics 19.0.19.1 driver from their web site, and it has fixed the problem on my HP notebook with Win10. 

 

One change I noticed was that the control panel originally (with the v12 driver) had an icon for Synaptics and another for Mouse, but now with the v19 driver has only one icon - Mouse.  And the setting dialog is very different.

 

Anyhow, now the tap-to-click is permanently disabled and doesn't re-enable between boots.

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‎10-05-2015 06:08 AM

HP Recommended

Thanks for your reply, but I am still running Windows 8.

@tpobrienjr wrote:

Good news!  I was able to download and install the Synaptics 19.0.19.1 driver from their web site, and it has fixed the problem on my HP notebook with Win10. 

 

One change I noticed was that the control panel originally (with the v12 driver) had an icon for Synaptics and another for Mouse, but now with the v19 driver has only one icon - Mouse.  And the setting dialog is very different.

 

Anyhow, now the tap-to-click is permanently disabled and doesn't re-enable between boots.

 

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‎04-30-2016 05:21 PM

HP Recommended

I don't have this icon and I can't work out how to turn of tap click on the touchpad and it really annoys the hell out of me.  I can hardly get any work done because my cursor keeps jumping around when I don't want it to.   

 

I can't imagine what HP were thinking this makes the computer very hard to use.  It's like they never tested any of their laptops otherwise they would realise what a stupid feature this is. 

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‎08-31-2016 03:36 PM

HP Recommended

I have the same problem with Windows 7 Pro 64-bit.  I've tried to download the Synaptics drivers but none has the tap functionality showing.  Ithen found that my Elitebook 1040 G3 appears to use ALPS touchpad, but installing this driver manually from SP75766 results in the message "The folder you specified doesn't contain a compatible software driver for your device".  If the folder contains a driverm make sure it is designed to work with Windows for x64-based systems"  Does the Elitebook not recognize its own supported touchpad?

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