• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎04-19-2017 12:24 PM

HP Recommended
Product: Folio 13-1029wm
Operating System: Microsoft Windows 7 (64-bit)

I want to disable the touchpad.  The double-tap doesn't work.  There is no icon for the touchpad in the taskbar.  When I click on Control Panel/Mouse, there is no device manager tab.  When I go into the device manager itself, there's one entry for Synaptics SMBus Driver, which appears to be the only entry which deals with Synaptics, which is what I assume my touchpad is.  There is an option for disable device; it has no effect on the touchpad.  Under "mouse and other pointing devices," there are two entried:  HID-compliant mouse, and PS/2 compatible mouse.  Neither of them has a tab which would allow me to disable the touchpad.

 

What am I doing wrong?

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-19-2017 12:46 PM

HP Recommended
Hi,


I'll try to help..
Download, save and install this:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-folio-13-1000-notebook-pc-series/52066...

Restart system.

Now to disabling from Device Manager.


Regards

Visruth

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎04-19-2017 12:46 PM

HP Recommended
Hi,


I'll try to help..
Download, save and install this:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-folio-13-1000-notebook-pc-series/52066...

Restart system.

Now to disabling from Device Manager.


Regards

Visruth
Was this reply helpful? Yes No

‎04-19-2017 02:55 PM

HP Recommended

YAY!  It worked.  Spent an hour looking through the web trying to find an answer.

 

Thanks much.

Was this reply helpful? Yes No

‎04-19-2017 02:59 PM

HP Recommended


You're very welcome 🙂

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.