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‎07-15-2016 01:29 PM

HP Recommended

I would say but you have not been receptive to my message that your battery needs replaced. They teach doctors a saying in medical school....when you hear hoofbeats think horses, not zebras. Yes it might be something exotic that you can fix with a simple software solution for free, but odds are it is a battery whose time has come. 

 

Which HP program are you using to do the calibration? I might suggest you uninstall it and reinstall. 

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‎07-17-2016 04:55 PM

HP Recommended

@Huffer, I bet you're right, my battery is coming to an end. I hav to accept that and I haven't doubted that fact. 

 

Pesonally I am no a tech savvy person. I learn from people who have good in that space.

 

With regards to the HP program am using for the  calibration, I am just going through the process provided by an HP support person. Am I supposed to use a software for the calibration?

 

 

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‎07-18-2016 05:04 AM

HP Recommended

What program do you launch to do the calibration? HP Support Assistant? 

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