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‎11-09-2015 12:59 PM

HP Recommended

Not sure if anyone really cares anymore, but the IE hardware acceleration workaround helped some, but only on videos online. Videos played driectly from the PC like WMV videos in windows media player still had issues with freezing. If anyone is curious, I finally resolved the issue by switching to an Aero theme and then back to the original theme. The only thing I notice changing is the Windwos Basic Colors. Which shouldn't have been set that way anyway. I had an aero theme already, but the colors were still Basic. Making this change fix all issues. Don't even have to check the acceleration option in IE either. 

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‎11-09-2015 11:32 PM

HP Recommended

Mine had started freezing again, tried your fix and it works. Thank You!

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‎11-10-2015 10:42 AM

HP Recommended
Awesome! Glad to know it works. Just FYI for anyone else, it's profile based so I've had to do it on two profiles on the same computer, but once done it stayed so far.
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‎04-28-2016 02:20 AM

HP Recommended

thanks, thats been bugging me for ages

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‎04-28-2016 08:31 AM

HP Recommended
If anyone is in an environment where multiple people may be using the computer or you don't have the person present to login who is having the issue, you can run 'winsat dwm' from an elevated command prompt and it will fix this issue across all profiles. Glad it seems to be working for everyone though.
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‎04-28-2016 08:54 AM

HP Recommended

Mine was working fine for a while, latelyI have been having the whole laptop freezing while on battery. The only way to restart is to remove the battery, reinstall it and then restart the laptop. I did the Aero/Basic fix again today in the hope it will fix the problem. Will update you

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