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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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I have a HP pavilion dv6 that runs window 7, the finger print sensor is not working!

 

I have installed the Validity Sensor Driver: ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45050.exe and Digital Personal Fingerprint Reader Software: ftp://ftp.hp.com/pub/softpaq/sp50001-50500/sp50048.exe

 

When i complete the reader software i get a message saying - the system cannot verify that the fingerprint reader is installed, instsall driver.

 

Can anyone provided me with a link to intall this driver or to fix my problem?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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@ßôo

 

Hi,
Check the link below:
HP SimplePass Identity Protection, Validity fingerprint and Windows 7

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

View solution in original post

64 REPLIES 64
HP Recommended

Hi,
Please write your notebook product number (p/n) and country of purchase.

Resource:
How to Locate the Notebook product number (p/n)

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
HP Recommended

i have the same problem my model is

hp pavilion dv7-4173us os windows 7

it keeps telling me not detecting reader idk what to do but i miss it :{

HP Recommended

@ßôo

 

Hi,
Check the link below:
HP SimplePass Identity Protection, Validity fingerprint and Windows 7

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
HP Recommended

 

   @  Daniel

 

 

ty so much it works again :} it was driving me insane LOL.

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hi I have the Pavilion dv7-3225dx and my finger reader is not working i have installed the driver but nothing PLEASE HELP!!!!!

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@xelastik2002

 

Hi,
Please write your notebook product number (p/n), which system are you using and country of purchase.

Resource:
How to Locate the Notebook product number (p/n)

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
HP Recommended

Hello,

I have a similar problem

HP DM4- 3025tx

Bought in China

Using windows 7 ultimate (but i changed from original windows home basic...)

Thank you

HP Recommended

Sorry, just a quick correction

Product name: hp pavilion dm4 A9R87PA#AB

HP Recommended

@ndibassa

 

Hi,

Answer on your question is already written by me here.

** Say thanks by clicking the "Thumb up" icon below. **

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
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