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- HP Chromebook 14 - Lite On IT SSD - Warranty Question
Create an account on the HP Community to personalize your profile and ask a question
06-04-2016 07:45 AM
My HP Chromebook 14-q011sa has been crashing randomly.
An SSD test reveiled 380+ Bad Blocks
The Chromebook has a standrd 1 year warranty but does anyone know if the SSD has a long warranty like most HDD's do?
Lite On IT SSD model number is LSS-16L6G-HP
Thanks in advance
Solved! Go to Solution.
Accepted Solutions
06-04-2016 10:18 AM
Sorry, but this is just a community self-help forum staffed by volunteers. We are not authorized to answer warranty questions on HP equipment.
To get such answers, you would need to contact HP Customer Support.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
---------------------------------------
However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.
---------------------------------------
Good Luck
========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.
If my posts solved your problem please click "Accept As Solution".
========================================================================
I am a volunteer and I do not work for, nor represent, HP
06-04-2016 10:18 AM
Sorry, but this is just a community self-help forum staffed by volunteers. We are not authorized to answer warranty questions on HP equipment.
To get such answers, you would need to contact HP Customer Support.
If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!
---------------------------------------
However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.
---------------------------------------
Good Luck
========================================================================
I am a volunteer and I do not work for, nor do I represent, HP.
---------------------------------------------------------------
If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.
If my posts solved your problem please click "Accept As Solution".
========================================================================
I am a volunteer and I do not work for, nor represent, HP
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