HP ENVY dv7 notebook hard disk drive failure and no acess to HP technical agent

[Huffer]

How much space do you need? Can maybe find a 120 gig SSD for around 50 Euros. 

Or I can just link you to a 9.5 mm actual "festplatte" like this:

https://www.amazon.de/Seagate-ST500LM021-interne-Festplatte-7200rpm/dp/B00II56U0I/ref=sr_1_1?ie=UTF8...

[Wes_Whitewolf]

That is 51 Euros so I mine as well get the original one you suggested in solution message above. Here it is to confirm (I found one for 55 Euros): https://www.amazon.de/gp/offer-listing/B007NVGWV0/ref=dp_olp_new?ie=UTF8&condition=new

Is this one good to go? Also the 22 pin adapter

[Huffer]

Yes that one is twice as big for a few euros more...but slower. 7200 rpm vs. 5400 rpm. Either will work. I prefer speed to capacity personally. 

[Wes_Whitewolf]

I agree! I need more cowbell!!! I mean speed...LOL!

Thanks for all your help my friend, new drive is on its way...

Wes

[Wes_Whitewolf]

One last question, I bought the 22 pin adapter to retrieve the old data off the down drive...I am a little concerned that some corruption could cross over onto the new drive..is that a possiblility and if so how do I prevent it?

[Huffer]

No possbility. You may transfer a corrupted file over to the new drive, but if so it will just not open and you can delete it. 

[Wes_Whitewolf]

Hi Huffer,

OK, I ordered the faster drive as you suggested plus the 22 pin adapter also recommended. Here is the drive you recommended to confirm:

https://www.amazon.de/Seagate-ST500LM021-interne-Festplatte-7200rpm/dp/B00II56U0I/ref=sr_1_1?ie=UTF8...

It has arrived and I am preparing to install. Im watching the video you suggested showing how to add a second drive. However, am I supposed to switch the corrupt hard drive out for the one i just ordered instead of adding it into the second drive bay?

After I switch the drives out (if that`s what I am supposed to do), How do I transfer the data from the old drive over to the new one? Do I hook up the 22  pin adapter to the old one once the new drive has been installed outside the laptop and then hook the adapter from old drive into a USB port? What hapens then? is it like transferring files from an external drive into the new file system?

Please advise. Thank you,

Wes

[Wes_Whitewolf]

Hi Again Huffer,

I apologize for all the emails but I want to make sure I do this right the first time. I wanted to ask (in addition to the last message sent a few minutes ago), while I have the unit open, I mine as well take the time to clean it and especially clean the cooling fan. However, from the vid below that does not come with any narrative and is too fast to see what exactly he is doing, is there a video you can suggest that best explains how to disassemble my laptop so I can clean it properly?

Also, he is placing some sort of ointment or grease on some items in the unit, what is this material and is it advisable. Do I need to have some sort of special gloves or grounding wire hooked to my wrist like they used to advise in the old days when working on the inards of a PC?

Please let me know if there is a video you would recommend that best shows how to clean my unit.

Thank you.

[Wes_Whitewolf]

the vid I spoke about: https://www.youtube.com/watch?v=ZT0ovCntxbs

[Wes_Whitewolf]

Please disregard the cleaning questions.