• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Envy 15-ae107ur
Microsoft Windows 10 (64-bit)

Hello. 

Could you help me? I can't find any information about maximum supported RAM capacity for HP Envy 15-107ur notebook. There is only  information about installed 8 Gb DDR3L RAM. 

Does it support to install 2 slots with 8 Gb DDR3L RAM? or only 1st - 8 Gb DDR3L RAM and 2nd - 4 Gb DDR3L RAM.

 

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

It has

 

Two non-accessible/upgradable memory module slots
DDR3L-1600 dual channel support
Support for 16-GB of system RAM in the following configurations:

● 16384-MB (8192-MB×2)

● 12288-MB (8192-MB×1+4096-MB×1)

●  8192-MB (8192-MB×1, 4096-MB×2)

● 6144-MB (4096-MB+2048-MB)

 

non-accessible/upgradable means you need  Authorized Service Provider parts to do this for you otherwise would void warranty.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

It has

 

Two non-accessible/upgradable memory module slots
DDR3L-1600 dual channel support
Support for 16-GB of system RAM in the following configurations:

● 16384-MB (8192-MB×2)

● 12288-MB (8192-MB×1+4096-MB×1)

●  8192-MB (8192-MB×1, 4096-MB×2)

● 6144-MB (4096-MB+2048-MB)

 

non-accessible/upgradable means you need  Authorized Service Provider parts to do this for you otherwise would void warranty.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.