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HP Recommended
Envy 15 x360
Microsoft Windows 10 (64-bit)

The power button broke and I can't power on or off without opening the case. It is powered on and I'm just putting it to sleep. The warranty for this computer is expired in January 2016. I am wondering if there is somewhere I can order the power button to replace it myself. I only need the button, not the power button board.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The Power button board (includes cable)   is HP p/n 774599-001

 

Here is a link to the Maintenence & Service guide

http://h10032.www1.hp.com/ctg/Manual/c04341936.pdf

 

The following link is to the support portal for your notebook.

https://support.hp.com/us-en/product/hp-envy-15-u000-x360-convertible-pc/6944194/model/7174397/manua...



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

3 REPLIES 3
HP Recommended

Sure.

 

What is the complete product number or product name of your HP Envy 15 x360 notebook? 

 

So far you have only partially identified your HP product as being in a particular model series.  Look on the bottom of your notebook for the product number. It is the the following form xxxxx#xxx.  x= an alphanumeric character.

 

Once you provide that product number I will be able to get you abn HP part number for the power button.

 

Sorry to hear that your notebook isn't useable for now.



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

The product number is J6E17AV. HP Envy 15t-u100 x360. I am able to use the computer right now, I just have to put it to sleep and not power it off.

HP Recommended

The Power button board (includes cable)   is HP p/n 774599-001

 

Here is a link to the Maintenence & Service guide

http://h10032.www1.hp.com/ctg/Manual/c04341936.pdf

 

The following link is to the support portal for your notebook.

https://support.hp.com/us-en/product/hp-envy-15-u000-x360-convertible-pc/6944194/model/7174397/manua...



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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