08-24-2012 10:29 AM
Where can I get a receiver for our HP KG1061 wireless keyboard?
What are the Model and Part numbers for the receiver/dongle?
I was told by HP Support Chat that the keyboard would work with any HP mouse receiver.
I even gave the chat rep the KU916AA HP Wireless Optical Mobile Mouse part number and the rep confirmed that the KG1061 keyboard would work with the KU916AA mouse's receiver.
So with that confirmation from the support chat rep, I purchased a new keyboard that did not have a receiver.
Please provide any and all info as to the HP KG1061 receiver and / or if there is some driver or other thing I am required to do to have the mouse receiver work with the keyboard.
I have these laptops:
HP Pavilion dv9607us and HP Pavilion dv9819wm both with Vista Home.
Toshiba Satellite A65-S126 with XP Home and Toshiba Satellite L755-S5256 with Windows 7 Home.
08-24-2012 02:55 PM - last edited on 04-19-2016 11:06 AM by OscarFuentes
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08-25-2012 04:45 PM
Thank you for the links. I tried everything and the keyboard without receiver, bought new in box separtely from the mouse and its receiver, just doesn't want to work. I do appreciate your presenting what could have potentially fixed the issue. I do believe I need to have a receiver for the keyboard and unfortunately, I am unable to find one anywhere online. I will call HP on Monday and see if they can give me a model number.
Thank you again, and kudos for the links.
- HP Notebook PCs - Reducing Heat Inside the PC to Prevent Overheating
- Computer Does Not Start and the LEDs Blink or the Computer Beeps
- Performing a Hard Reset or Forced Reset
- HP PCs - Improving Slow System Performance and Maintaining Your Computer (Windows 10)
- HP PCs – Resolving Slow System Performance (Windows 8)