-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
5
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Hi.
Welcome to the forum Dcompany.
More information:http://h10032.www1.hp.com/ctg/Manual/c05087748
Two non-customer-accessible/upgradable memory module slots (Intel Core processors)
DDR4-2133 dual channel support (DDR4-2400 bridge to DDR4-2133)
Supports up to 16 GB of system RAM in the following conƭgurations
● 16384-MB total system memory (8192×2)
● 12288-MB total system memory (8192×1) + (4096×1)
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1) + (2048×1)
● 4096-MB total system memory (4096×1) or (2048×2)
Two non-customer-accessible/upgradable memory module slots
DDR3L-1600 dual channel support
Supports up to 16 GB of system RAM in the following conƭgurations
● 16384-MB total system memory (8192×2)
● 12288-MB total system memory (8192×1) + (4096×1) [5th generation Intel Core models only]
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1) + (2048×1)
● 4096-MB total system memory (4096×1) or (2048×2)
● 2048-MB total system memory (2048×1)
You can get ram memories from:http://partsurfer.hp.com/search.aspx
Regards.
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box belowDid I help solve the problem? don´t forget to click “ Accept as a solution”
, someone who has the same query may find this solution and be helped by it.
HP Recommended
Hi.
Welcome to the forum Dcompany.
More information:http://h10032.www1.hp.com/ctg/Manual/c05087748
Two non-customer-accessible/upgradable memory module slots (Intel Core processors)
DDR4-2133 dual channel support (DDR4-2400 bridge to DDR4-2133)
Supports up to 16 GB of system RAM in the following conƭgurations
● 16384-MB total system memory (8192×2)
● 12288-MB total system memory (8192×1) + (4096×1)
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1) + (2048×1)
● 4096-MB total system memory (4096×1) or (2048×2)
Two non-customer-accessible/upgradable memory module slots
DDR3L-1600 dual channel support
Supports up to 16 GB of system RAM in the following conƭgurations
● 16384-MB total system memory (8192×2)
● 12288-MB total system memory (8192×1) + (4096×1) [5th generation Intel Core models only]
● 8192-MB total system memory (8192×1) or (4096×2)
● 6144-MB total system memory (4096×1) + (2048×1)
● 4096-MB total system memory (4096×1) or (2048×2)
● 2048-MB total system memory (2048×1)
You can get ram memories from:http://partsurfer.hp.com/search.aspx
Regards.
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community