HP Notebook only charges when completely shutdown--charging port issue?

[Willis71]

My notebook only charges when it is completely shutdown.  I have tried several ac adapter chargers and I am still experiencing the same problem. 

Is the repair covered by warranty?

[GBL84]

Hello Willis,

Welcome to FORUM !!

YES ! 

I strongly recommend you to Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer

Verify the warranty status here:

 http://support.hp.com/us-en/checkwarranty   

Hope this helps, for any further queries reply to the post and feel free to join us again

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Thank You,

GBL84

I am not an HP Employee

[Willis71 · Accepted solution]

Thank you. I will

[GBL84]

Hello Willis71, 

You're very Welcome !!

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All the Best !!   Thanks for being a member!

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee