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    Information
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended

You're very welcome.

 

You need to install the USB 3 controller driver...

 

This package provides the Intel USB 3.0 Host Controller Driver for the supported notebook models and operating systems. The driver enables USB 3.0 devices.

 

http://ftp.hp.com/pub/softpaq/sp61501-62000/sp61721.exe

HP Recommended
Thank you. Everything is working fine.
HP Recommended

Anytime.

 

Glad to have been of assistance.

HP Recommended

If you ever visit India. Just giv me a call in this number: [Personal Information Removed]. And i'll be at ur service.

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