12-27-2013 07:37 AM
I have an HP Pavillion dv5, Model: dv5-1201AU, which is out of warranty. The laptop hasn't been used for about a year. The problem was that it was not at all powering up. The lights blinks on pressing power button, but nothing happens. It just don't boot or do anything at all. Now I wish to repair it. I think may be the motherboard is faulty. But dont know for sure. I want an expert advice on the matter. I suspect that if I go with the laptop to a local service centre they may change the working parts in it. So is there any way that I can know for sure myself what the correct problem is?
01-07-2014 03:54 PM - last edited on 04-20-2016 11:23 AM by OscarFuentes
Hi dv51201au. Find the symptom which best matches yours and follow the steps. The most likely symptom is "Symptom: LEDs glow, fan noise is heard, but display is black or blank" based on what you said.
Computer Does not Start (Windows 7, Vista, XP):
I work on behalf of HP
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!