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HP Recommended
HP Spectre x360 13-4003DX
Microsoft Windows 10 (64-bit)

Hi. I want to replace the DC charging port inside my hp laptop, the HP Spectre x360 13-4003DX. The laptop stopped charging, but it still boots on. I have already ordered the corresponding part: 801513-001.

 

I would like some information on:

 

- how to disassemble the laptop. I already looked at this guide: http://www.hp.com/ctg/Manual/c04055643.pdf, but it does not seem to be for my laptop. 

 

-what screwdriver(s) to use for the disassembly

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! @phorpt, Thanks for stopping by the HP Support Forums!

 

I understand you need to know how to replace DC charging port.

 

Please refer the link which guides you with video instructions to replace the charging port.

 

Link: http://hp.care/2dL4vw3

 

Select the product category, product family, and product series accordingly.

Then select FRU remove\replace. Select the part in the list that you need to replace.

 

 

Let me know if this helps!

Cheers! 🙂

A4Apollo
I am an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

Hi! @phorpt, Thanks for stopping by the HP Support Forums!

 

I understand you need to know how to replace DC charging port.

 

Please refer the link which guides you with video instructions to replace the charging port.

 

Link: http://hp.care/2dL4vw3

 

Select the product category, product family, and product series accordingly.

Then select FRU remove\replace. Select the part in the list that you need to replace.

 

 

Let me know if this helps!

Cheers! 🙂

A4Apollo
I am an HP Employee

HP Recommended

Thanks, the replacement was sucessful! However the repair wasn't. It seems the charging port was not the initial problem.

HP Recommended

Hi! @phorpt, thanks for the prompt response.

 

You could have contacted HP support before replacing the part.

However,  If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

 

 

Have a great day!

Cheers! 🙂

A4Apollo
I am an HP Employee

HP Recommended

Hi, The link you provided above is asking for a login and password. Please help. I need to be able to remove the LCD of my 4003dx

HP Recommended

These guys fixed my power charging port on my HP Spectre x360. My computer was out of warranty and HP wanted $600+ just to look at it.

 

These guys fixed for $100 including the new power port.  Turnaround was very quick. Highly recommend 

 

http://powerjackrepair.org/

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.