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HP Recommended
HP Stream Notebook - 13-c002tu
Microsoft Windows 10 (64-bit)

I was trying to fix an HP Stream Notebook 13's (HP Stream Notebook - 13-c002tu) small  HD size problem. The HD was showing a total size of 29 GB. I don't know if it was originally sold with this size of an HD - I find it highly unlikely. I tried to reset it  using the HP reset via UEFI. I saw HP partitioning the drive so I assumed it would be fixed. After resetting, windows showed HD size was still the same. I took a look at the disk with Windows Disk Management, and there wasn't really any unpartitioned space. What should I do?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

HP Stream is made specifically for browsing purposes only. The agent that sold you the laptop should have educated you about HP Stream Notebooks  properly. As the name itself. It was made for surfing purposes only. So theres no need to FIX the computer. What you need is an upgrade. If you want to store more files or docs then get an sd card.

 

It is listed in the overview of the computer specification

 

Store it in the cloud

Get 1 TB or 100 GB of OneDrive storage for 1 year, included with Office 365, to easily store, share and enjoy your photos, videos, and documents.2

 

http://www8.hp.com/ca/en/products/laptops/product-detail.html?oid=8929217#!tab=features

Cheers!

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

Unfortunately there's not much you can do about this as it does ship with a 32Gb eMMC - the specifications page is on the following link.

 

http://support.hp.com/us-en/product/HP-Stream-13-c000-Notebook-PC/7372147/model/7500715/document/c04...

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

HP Recommended

Yes, the Stream notebooks came with 32 GB eMMC storage devices, 29 GB is usable.

HP Recommended

Hi,

 

HP Stream is made specifically for browsing purposes only. The agent that sold you the laptop should have educated you about HP Stream Notebooks  properly. As the name itself. It was made for surfing purposes only. So theres no need to FIX the computer. What you need is an upgrade. If you want to store more files or docs then get an sd card.

 

It is listed in the overview of the computer specification

 

Store it in the cloud

Get 1 TB or 100 GB of OneDrive storage for 1 year, included with Office 365, to easily store, share and enjoy your photos, videos, and documents.2

 

http://www8.hp.com/ca/en/products/laptops/product-detail.html?oid=8929217#!tab=features

Cheers!

"Education costs money; so does Ignorance"

If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.