03-05-2014 04:06 AM
HP Pavilion Sleekbook 15- HP Truevision Integrated camera not working. tried updating drivers..
It shows an error " Cant start video,try closing other programs that might be using your webcam"
Pls help with permanent solution.
03-05-2014 04:18 AM
What program is not working with the camera?
Help us to help you by posting the following information.
1. The full Model No. and Product No. of the notebook - see This HP web document if you don't how to locate the model number and\or product number.
2. The complete version and name of the operating system you are using ( ie Windows 7 64bit ).
3. Are you seeing an error message or blink code?
4. Is your notebook still covered under warranty? Check your warranty status Here.
Use CTRL+ALT-Delete to use task manager and see which other programs are in use when you are trying to use the web camera.
03-05-2014 06:23 AM - edited 03-05-2014 06:27 AM
Read my first post and answer the question. Please read posts thoroughly and do not make me have to ask the same question twice.