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Honor Student
Posts: 1
Member Since: ‎04-07-2011
Message 1 of 9 (39,540 Views)

HP Wireless Keyboard and Mouse Dongle

So I've had my HP wireless mouse and keyboard (and computer) for about 8-9 months, and today I lost the receiver/dongle for the keyboard mouse combo. Is there anyway I could get/buy a replacement for that little thing instead of having to get a whole new keyboard and mouse because I lost the receiver?

Distinguished Professor
Posts: 2,527
Member Since: ‎07-21-2010
Message 2 of 9 (39,533 Views)

Re: HP Wireless Keyboard and Mouse Dongle

If you have part# for Wireless keyboard and Mouse Combo, probably you can check if you can order just the reciever from below website.

http://partsurfer.hp.com/search.aspx

 

 

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Student
Posts: 1
Member Since: ‎07-08-2013
Message 3 of 9 (35,640 Views)

Re: HP Wireless Keyboard and Mouse Dongle

MY HP Wireless Keyboard and Mouse Dongle IS MISS .....PLZ SELUTION ...

MODEL=KBI

P/N;LV290AA

CN11466509

Tutor
Posts: 19
Member Since: ‎11-22-2013
Message 4 of 9 (33,691 Views)

Re: HP Wireless Keyboard and Mouse Dongle

hello..

i have hp wireless keyboard and mouse

Product No.: LV290AA#ACJ

Yesterday i lost usb receiver of this

I want Usb receiver PLease anyone tell me where i can buy receiver??

Yash

 

Student
Posts: 1
Member Since: ‎01-23-2014
Message 5 of 9 (32,563 Views)

Re: HP Wireless Keyboard and Mouse Dongle

my p/n lv290aa quit working today .....have an extra one ... same model......and that won't work either.....

Have changed the batteries to no avail.....too receiver out and reinserted...nothing.  Rebooted compuiter....

nothing...

Really can't think of anything else to do....

Anyone have any suggestions???

Help...Please

Student
Posts: 1
Member Since: ‎03-16-2015
Message 6 of 9 (21,956 Views)

Re: HP Wireless Keyboard and Mouse Dongle

My 2 year old C6000 receiver just died... I'd like to buy a replacement but this link -> http://partsurfer.hp.com/search.aspx simply tells me that no parts are available for my keyboard. It was top of his class at the time... now it's just obsolete?

Student
Posts: 1
Member Since: ‎01-07-2016
Message 7 of 9 (7,621 Views)

Re: HP Wireless Keyboard and Mouse Dongle

I have part number, model number, and serial number. Not successful in trying to order on that site. Any suggestions?

Student
Posts: 1
Member Since: ‎02-17-2016
Message 8 of 9 (5,098 Views)

Re: HP Wireless Keyboard and Mouse Dongle

HP's answer is: buy a new package, do not insist with these products

Honor Student
Posts: 2
Member Since: ‎01-26-2016
Message 9 of 9 (5,068 Views)

Re: HP Wireless Keyboard and Mouse Dongle

Just as i thought, HP could not care less about sustainability, and many people across the world who have lost the riduculously small receiver dongle, still have to buy a whole mouse/keyboard package yet again, when they, like me, probably already have at least two or three mouse/keyboards, now redundant!! Thanks for nothing HP; part surfer is as useless as this pointless forum, which has taken weeks, and continually failed to resolve the trails of post mails. The design of the dongle is too small; if made larger with rubber grip, it would very likely not be lost. A simple suggestion? it would save large customer dissatisfaction; meantime, as gesture of goodwill, how about some free dongles for all who are missing them!! Smiley Happy

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