06-13-2013 12:26 PM
I see that you are having problems with the DVD player not reading or burnind DVDs. I have a couple of suggestions that may help with this issue.
Here is a link to a Microsoft fix it that may help with this issue.
Is the drive listed under the computer options in the computer? What operating system are you using?
06-17-2013 09:52 AM
Thanks for the information,
Here is a link to some troubleshooting steps for problems with the DVD-ROM drive. Follow the steps in the link and it may help with this issue.
Let me know if the computer is able to read the DVDs in command prompt or if you get any error messages.
11-25-2013 10:04 AM
my dvd writer doesn't work what can i do? please help me if i insert a dvd there is no response & when i click the dvd writer there is says to insert a dvd.so please give me a solution
11-27-2013 09:52 AM - last edited on 04-20-2016 10:37 AM by OscarFuentes
Sorry to here about the DVD drive or optical drive. There is a way to test the hardware on the optical drive to see if it has failed. What version of operating system are you using? Are you using the Probook 4530s as well or a different model? If you are using the different model can I get your product number please?
Find your product number on a notebook:
Finding your OS:
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